Can someone help me with adding a new expense item?

Welcome to the Community, @olivia-supremest.

I'm here to guide you in adding a new expense item in QuickBooks. We can perform this from within the chart of accounts. 

Here's how:

1. Go to the Accounting menu, then click Chart of Accounts.
2. Click New in the upper-right hand corner, then select Expense or Other Expense for Account Type. 
3. Choose a Detail Type, then enter the name of the new expense category.
4. Type in all other details such as Number or Description.
5. Click Save and Close. 

Here's an article that will guide you more in creating new accounts and sub-accounts in QuickBooks Online.

However, if you're still unable to add a new expense item, we can go ahead and do it on a new web browser or opening an incognito/private window. this will help us determine a browser-related issue.

Here's how: 

• For Google Chrome browser, press keys: Ctrl + Shift + N
• For Mozilla Firefox browser, press keys: Ctrl + Shift + P
• For Safari browse, press keys: Command + Shift + N 

Then, go back to adding expense item procedure. If it works, follow the steps to clear cache and cookies to fix issues when using QuickBooks Online. This way, the temporary stored cache in the main browser that causes the problem will be deleted.

Otherwise, I'd recommend using another supported, up-to-date browser.

Let me know if you need more help in getting around with QuickBooks. I'd be happy to guide you again.

Thank you so much for your help.  First let me say, I appreciate being a part of such a well, organized group of knowledgeable, QuickBooks. professionals.  Second, the information sent to me was simple and easy to understand.  I look forward to helping someone else in the future.

Good morning, @olivia-supremest. 

I appreciate you coming back by on this thread. 

I'm so glad that my colleague was able to provide you with some information and steps to help resolve your issue. 

We're always here to have your back. If you have any other questions or concerns, don't hesitate to ask. We'd be more than happy to help in anyway we can. Have a splendid day!