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mstemple
Level 1

Checks were printing fine, but changed laptop, and now checks are not aligning with intuit checks as before. Check alignment tool does not fix. How do I correct?

Tried using the QB align checks tool but it is not fixing the print out on the intuit preprinted checks.
1 Comment 1
JasroV
QuickBooks Team

Checks were printing fine, but changed laptop, and now checks are not aligning with intuit checks as before. Check alignment tool does not fix. How do I correct?

Thanks for sharing these details with me, @mstemple.

 

Let‘s ensure your laptop Adobe reader is up to date to isolate this issue. Outdated versions of Adobe cause uncommon issues when printing checks in QuickBooks Online (QBO). 

 

Once updated, print the checks again to double-check. If the same things happen, I recommend reading the Solution 2 section in this article for additional troubleshooting steps: Align how your checks print.

 

Let me also add these articles that you can utilize for your future tasks:

You can always get back to me if you have any other follow-up questions about printing checks in your QBO account. I’ll be more than happy to work with you. Take care!

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