Clear overdue deposit?

Welcome, @fulcherrentals and thank you for coming to the QuickBooks Community for assistance. I have some insight on overdue deposits to pass along.

What @Regina_Lend_A_Hand_Accounting said is accurate, this is some great information.

For any of those processes you aren't sure about, you can find tutorials here.

Please remember, I'm always here for any other questions or concerns.

This seems to have worked. I really appreciate it!

Same issue for me but I already have Invoices created.

Steps

1)A bulk bank deposit arrives into my bank feed from my credit card merchant, I save it as a sale of product income split for each client,

2) then go to my chart of account and edit the deposit to A/R.

3)I then go to Receive payment allocate the payments to each outstanding invoice and save.

All invoices not show paid. But the issue is that my bank balance is now way off and now I have a series of "overdue" deposits.

How do I clear an overdue deposit when the invoices are already showing as "paid"?

Help!

Has anyone been been able to fix this? I have the same problem and can't fix it!

Hi there, Jenn_SCT. 

I will be delighted to guide you on how to fix this bank deposit in QuickBooks Online.

You can follow the solution provided by @Regina_Lend_A_Hand_Accounting. When you undo the deposit from the Banking page, the entry is posted back to the For review tab.

Here's how to undo the deposit.

1. From the left, click on Banking.
2. Go to In QuickBooks tab
3. Under the Action column, click Undo.

Once done, create an invoice and match it to the deposit. Doing this will clear your deposits.

If you've tried following these steps, and still getting the same issue. I suggest contacting our Customer Care Team. They can do screen sharing with you and walk you through the steps.

It's important to check if transactions you've entered in QuickBooks matches with the statements from your bank account. That being said, you'll want to reconcile your bank account every month.

You can use these articles as your guide.

• Learn the reconcile workflow in QuickBooks
• Reconcile an account in QuickBooks Online 

Let me know if you need anything else by commenting below. I'll be right here to answer your questions about clearing bank deposits.

I still don't see a response to the post about split deposits and how to clear them from being overdue.  Please advise.

Hello, crystal-underber. 

It's my pleasure to guide you with the steps on splitting deposit and how to clear them from overdue in QuickBooks Online.

Through the Banking page we can split the deposit from there. 

Here's how : 

1.  Go to the Banking menu, then select the account where the transaction was deposited. 
2. locate and click the deposit, then select Categorize and click the Split button. 
3. Click Add lines to add more lines since you will be splitting the transaction.
4. Enter all the details including the amount and payee and its category. 
5. Click Apply and accept.

Then Undo the deposits, and create an invoice to match the deposit. Deposits added directly to an Income Account in the bank feed don’t show up in the Sales/Customer transactions list. Doing this will clear overdue deposit.

I've added this helpful article in case you need to reconcile an account to compare each transaction on your bank statement with transactions entered into QuickBooks.

Come again should you have additional concerns. I'll be around to guide you some more.