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ekima
Level 1

Customer service telephone numbers

 
7 Comments 7
RenjolynC
QuickBooks Team

Customer service telephone numbers

I've got a way on how you can reach our Customer Care Support without getting a phone number, ekima.

 

You can open this support hours link and contact us at a time convenient to you.

 

Here's how:

  1. Log in to your QuickBooks Online account. Click the Help icon located in the upper right-hand corner.
  2. In the Help window, click the Contact Us button located at the bottom.
  3. Enter your question and click Let's talk.
  4. Select Start messaging or Get a callback.

Please see sample screenshot for reference:

 

 

You can also comment on this thread and provide us the details about your concern. We might be able to provide a resolution here without calling support. Thanks.

Dumbone
Level 1

Customer service telephone numbers

Hello I need to talk to a real person

Just_me
Level 11

Customer service telephone numbers

@Dumbone  If you read anything from this thread, you would already know that no one can or will call you back.  Follow the steps, already provided, or click the link here, to pick steps that are not for QBO. 

https://quickbooks.intuit.com/learn-support/en-us/open-programs/contact-support/00/433872

Agravated
Level 1

Customer service telephone numbers

Sorry customer service that you can not get in touch and even worse,  log in and it won't accept your login.  Ordered update and the POS  gives a different license number.  Download then can't get Quickbooks on desktop to update.  I will change service company if this is not fixed.

AileneA
QuickBooks Team

Customer service telephone numbers

This is not the kind of service we want you to experience in QuickBooks, Agravated.  

 

With the current global pandemic of Coronavirus, we have limited staffing. However, I'll make sure you'll be able to get on hold with our Customer support team. 

 

Since Community is a public space and we're unable to pull up your account. I suggest reaching out to our customer support team. They'll be able to access your account in a secure environment, conduct further research, and create an investigation ticket if necessary. 

  

Here's how: 

 

  1. Click Help (?).  
  2. Tap Talk to a human.  
  3. Choose Talk to a human.  
  4. Enter your concern.  
  5. You can either select Get a callback or Message an agent to get a representative on the line.  

 

You can also check this link for more details and ensure to review their Support hours so you’ll know when agents are available: QuickBooks Support.  

 

Feel free to get back to us if you have other concerns. Have a great day and stay safe!

MB106
Level 1

Customer service telephone numbers

Hi,

I would like to know if there is a way to download on Intuit the clients name and telephone numbers.  

 

Thank you,

Marguerite

JenoP
Moderator

Customer service telephone numbers

Hi there, Marguerite.

 

Are you trying to download the names and telephone numbers of your customers in QBO, or the list of Intuit telephone numbers? I just want to make sure that we are giving you the right steps and information that can get the data you need.

 

Please reply back to us to share more details. We look forward to it. 

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