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Sunrise Secretary
Level 1

General journal entry deleted by mistake

I accidentally deleted an entire general journal entry today rather than just two lines.  I am using the Desktop Pro Plus 2022 version.  Is there any way to recover that so that I can re-enter the information?  Thank you!

Solved
Best answer February 28, 2022

Best Answers
Carneil_C
QuickBooks Team

General journal entry deleted by mistake

Thanks for getting back to us in the Community, @Sunrise Secretary. I’ll share some thoughts with each of the details you need so you’ll be able to sort this issue with QuickBooks Desktop.

 

To answer your first question, restoring your backup company file doesn’t remove your current file. It serves as a save point for your accounting data.

 

For the second question, you can remove it from the list of company files after you’ve got the information you need as long as you have Set number of previous backups.

 

You can follow the steps provided by my colleague @Adrian_A above on how to Set number of previous local backups.

 

Check these handy articles for your guide about backing up company files in QBDT:

Additionally, I've got this helpful resource to guide you further on how to fix backup company file issues.

 

Stay in touch if you have any other questions or concerns with QBDT. I’ll be right here to answer them for you. Enjoy the rest of the day. 

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6 Comments 6
Adrian_A
Moderator

General journal entry deleted by mistake

Hi Sunrise Secretary,

 

I'm here to lend a hand on how you can reenter the deleted journal entries.

 

You can restore the backup to recover the items before deleting the journal entries. Let me guide you how:

 

  1. From the File menu, select Backup company.
  2. Click Restore Previous Local Backup.
  3. Select Set number of previous local backups.

 

 

From there, the system will automatically bring the deleted transactions.

 

In addition to this, feel free to visit our Help Articles page for some guidelines in managing QuickBooks.

 

Please know that you can count on me whenever you need help. I've got your back!

Sunrise Secretary
Level 1

General journal entry deleted by mistake

Thank you, Adiran_A for your help.  Two questions:

Will restoring that back-up remove my current file for that company or do I just name the old file a different name?

After I've gotten the information I need from the back-up file, do I remove that file from my list of company files?  

I am scared to death that I'm going to (again) remove vital information.

 

Thanks again,

Kathy

Carneil_C
QuickBooks Team

General journal entry deleted by mistake

Thanks for getting back to us in the Community, @Sunrise Secretary. I’ll share some thoughts with each of the details you need so you’ll be able to sort this issue with QuickBooks Desktop.

 

To answer your first question, restoring your backup company file doesn’t remove your current file. It serves as a save point for your accounting data.

 

For the second question, you can remove it from the list of company files after you’ve got the information you need as long as you have Set number of previous backups.

 

You can follow the steps provided by my colleague @Adrian_A above on how to Set number of previous local backups.

 

Check these handy articles for your guide about backing up company files in QBDT:

Additionally, I've got this helpful resource to guide you further on how to fix backup company file issues.

 

Stay in touch if you have any other questions or concerns with QBDT. I’ll be right here to answer them for you. Enjoy the rest of the day. 

btks
Level 5

General journal entry deleted by mistake

The Audit trail will show the journal entry on the date it was created and will show what was deleted.

187501
Level 1

General journal entry deleted by mistake

So - you are saying the short answer is NO

A deleted general journal entry, even though it can be seen it the Reconciliation Discrepancy Report as DELETED, cannot be selected and recovered.

KimberlyS
QuickBooks Team

General journal entry deleted by mistake

Yes, you're unable to select the deleted general journal entry and recover it directly in QuickBooks Desktop, 187501. I'll provide you with options to restore the deleted entry to keep your record accurate.

 

Deleting a transaction will remove it permanently from your book. However, it will appear in the Reconciliation Discrepancy report as Deleted. This data is designed to display entries you've modified since the last reconciliation.

 

You have two options to restore the deleted record. You can either use your backup files or recreate them using the details from the Audit Trail.

 

Here's how to access your Audit Trail:

 

  1. Head to the Reports menu.
  2. Select Accountants & Taxes, then Audit Trail.
  3. Click Customize Report and choose when the transaction was deleted in the Report Date Range and Date Entered/Last Modified dropdowns under the Display tab.
  4. In the Filters tab, pick Transaction Type, then Journal.
  5. Click OK to apply the changes.

 

Audit Trail.jpg

 

After that, locate the deleted journal entry from the list and take note of its details. Use this information to recreate the transaction. If it's already reconciled, perform mini-reconciliation to keep your account balanced and accurate.

 

Moreover, you can close your book to prevent unwanted changes to your data for precise reporting and tax calculation. With this, automatic adjustments will be created in preparation for the coming year.

 

We're always a few clicks away if you have additional questions about recreating deleted journals or other transactions in QuickBooks Desktop. You may leave your queries in this thread through the Reply button below.

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