Why don't your product engineers have some due diligence and read the messages on here. Go blow some smoke somewhere else. 

Its 2022 catch up years every one asking for this you guys dont care.

Agreed. Quickbooks, when will this be addressed?

**THERE IS A SOLUTION FOR THIS**
I’ve mentioned this previously, but I’m not sure how far back my reply is. Obviously, this isn’t priority to Intuit. For me, if was something too impractical to live without. If you’re willing to do some very basic, one-time setup with Zapier (or similar service) you can build this feature yourself. When we invoice a client, the credit card fee is automatically added to their invoice every time. It took me an hour to figure out a year back, and I’ve never had to think about it since. If anyone wants to do this, fix this problem and quit having to think about it, I’m happy to show you or help you build it. It is truly quite simple. 

I would prefer it not show until they decide to pay vs. what you are referring to here but I appreciate you offering a solution

We do give the customer the option. Half our clients use cards and half don’t. The way I built the automation, they get to choose. 

Would it be better if QBO just made it a native solution? Of course. But I need to run my business in the most efficient manner, and I was faced with the choice to complain and wait, or solve it. If they offer a simpler solution, I’ll likely switch. But for now, at least it’s automated and we don’t have to discuss with clients or do any manual work. 

Can you email me directly? [email address removed]

What if the CC is from a company like Square the automatically takes the payment. My invoice has the charge added, but the deposit is less the charge. How can I add the invoice minus the CC charge so the transaction will match?

I’ll chime in on the thread to assist you with matching your invoice to your bank deposit, @MillerCountertops.

We can edit your invoice by adding another line item and adding the amount as a negative to write off the credit card charge. This way, we can match your actual bank deposit to it and categorize the transaction into the right account.

Here’s how you can write off the amount:

1. From the left navigation pane, select the Sales menu.
2. Choose the All Sales tab.
3. Look at, and then select the invoice for that deposit.
4. Add another line item, and enter the amount of the credit card charge as a negative under the Amount column to write this off.
5. Click Save or Save and Close.

That’s it! You can now categorize and match online bank transactions in QuickBooks Online. Moreover, I also added this article for your reference when reconciling an account.

Feel free to drop a comment if you have further questions with sales transactions. The Community always has your back. Have a great day!

Hi There Community,

We did the same as this person (intesitybrands), added a 3% charge onto all of our invoices as a line item. Then in the email and on the line item description we write "If paying with a check, please remove this amount." It has been helping us, but a concern that I have is that Colorado Law is changing in July 2022 where I will no longer be able to do this and can only charge 2% or the EXACT amount of the Credit Card Fee. 

QUICKBOOKS - With Colorado State law changing, now is the time in which you have to fix this. Colorado law will allow customers to pay the fee directly to the processor or to myself the company providing product or services, only if the charge amount is 2% or EXACTLY what the credit card processing amount is. With that law in place, and the work around that QB has given, there will be no way to accomplish charging the exact fee which is what Colorado wants. FIX THIS QUICKBOOKS. 

That is why I am about to leave quickbooks. they are not even trying. youre exactly right. what kind of an answer is this they gave? supposed to be an accounting software and cant even calculate that the software will fail when you implement this most basic function of a credit card fee. pathetic quickbooks. absolutely pathetic.

How about we use quickbooks who charges us a lot of money for their software, and then quickbooks automates the algebra? 

When the charge comes through on your bank account to QBO, you go back and adjust the invoice to match the payment.

This is a process that QBO really should work on so that you're not having to touch the invoice multiple times.

How much can I charge?

Hello 2017ops1!

Let me explain how the transaction fees are being calculated.

With QuickBooks Payments, your clients can ACH bank transfers or credit card payments. The fee will depend on how your client processed the payment. You can check this article for the updated QuickBooks Payments fees: What are the fees for QuickBooks Payments?

Please note that we're unable to set up a custom transaction fee in QuickBooks Online. If this is your goal, you'll want to seek some help from your accountant or financial manager. They can share some ideas and their expertise on how to handle and add fees.

I added this article to answer other common questions about QuickBooks Payments in QuickBooks Online: Common questions about payments deposits in QuickBooks Online.

Please let me know if there's anything else I can do for you. If you have other transactions you need to record or if you have reports to run, let me know and I'll gladly help you out. I'll see you again soon. 

Why can’t you guys just add this feature that so many of us are clamoring for? My CPA has nothing to do with the fees QBO charges for credit card or ACH purchases. 

I would be very interested to learn the detailed process for what you prescribed in your post. 

Please feel free to email me directly at [email address removed]. 

Thank you,

Shannon

@lcandmacctg-gmai 

Who did you send your request to?

QuickBooks, FIX THIS! FIX THIS. 

THIS ABSOLUTE NONSENSE THAT THIS TYPE OF SERVICE CAN'T BE ADDED ON TO QBO. 

The community needs this options to be able to charge a preset credit card processing fee from their customers. This is complete BS that you have not don't so yet. We the people pay way to much money for your services to be ignored and blown off with stupid explanation of why this can't be done. Just get it done for Pete Sakes.

We don't want to hear why it can be done. We want to hear that you've done what the people have been asking for. 

I pay over $200/month for your services and there are many more like myself. 

THANK YOU

When? When? When? This is so stupid. The "paying" people have spoken....

"WE NEED AN OPTION TO ADD PRESET CREDIT CARD PROCESSING FEES TO OUR INVOICES WITH A CLICK OF A BOTTON, OR HAVE THE SOFTWARE AUTOMATICLY ATTACH OUR PRESET CHARGE OR % AMOUNT TO INVOICES PAY BY CREDIT CARD."

QUICK BOOKS TEAM,  NO MORE LOUSY EXCUSES. JUST GET IT DONE !!!

WE PAY YOU MONTHY BILLS. PLEASE LISTEN TO WHAT WE HAVE TO SAY !!!

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@RCV wrote:

Thanks for sharing your sentiments about accepting and charging the customer's credit cards payment with the fee, propertihc, and wireman121. 

 

I know how beneficial it is to your business to charge customers credit card processing fees. However, this option is unavailable in QuickBooks Online (QBO). With this said, I'd recommend sending this request straight to our product engineers through feedback. Sharing features and options that you would like implemented is how our engineers look for new product updates. Here's how: 

1. Go to the Gear icon at the top.
2. Select Feedback.
3. Enter your comments or product suggestions.
4. Then select Next to submit feedback.

 

You'll want to check for a third-party application that can help you with this one. You can check out the apps that are compatible with QuickBooks at this link: https://quickbooks.intuit.com/app/apps/home/. We can also do it in QBO by following the steps below:

1. Go to Apps on the left side menu.
2. Search for the app in the Find apps to streamline your work field.
3. Look for the app that supports the Batch Invoicing feature.

 

For future reference, here are some of our resources that can guide you more about accepting credit cards in QuickBooks:

• Credit card processing
• Take and process payments with QuickBooks Payments

 

For more tips and other resources, you may visit our page in managing your business in QuickBooks: QBO Self-help articles.

 

The Community always has your back, and I'm just a post away should you ever need anything. Just leave a comment below and I'll get back to you. Have a great day ahead.

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@SashaMC 

Has QB created this Automatic CC processing fee yet? This seems like a simple thing. Create a setting that you can turn on or off that just either charges the customer on the invoice or it doesn't. With QB profits I'm sure they can figure this out. 

YES. PLEASE HELP ME DO THIS.

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@intensitybands wrote:

**THERE IS A SOLUTION FOR THIS**
I’ve mentioned this previously, but I’m not sure how far back my reply is. Obviously, this isn’t priority to Intuit. For me, if was something too impractical to live without. If you’re willing to do some very basic, one-time setup with Zapier (or similar service) you can build this feature yourself. When we invoice a client, the credit card fee is automatically added to their invoice every time. It took me an hour to figure out a year back, and I’ve never had to think about it since. If anyone wants to do this, fix this problem and quit having to think about it, I’m happy to show you or help you build it. It is truly quite simple. 

---

@texastreeelite 

Consider having a 3rd party merchant service with such feature or using a 3rd party connector to integrate with QB Payment.

Which is exactly what they did with Zapier.

Still, we shouldn’t have to. Pretty sure QBO could figure this out since THEY provide the payment system that connects to THEIR service and gives THEM fees.