I'm surprised Quickbooks offered this mathematical advice when it's not exactly correct based on the rules of percentages. In order to arrive at a $10,000 final payment to the merchant, the mathematical question is "what number do I multiply by 97.1% minus $.25 in order to arrive at $10,000?"

How is the item set up. and shouldn't the additional fee charged on the invoice go into your bank balance?

Barbara 

I'm here to guide you on how you can set up additional fees on your invoices, ACE SEAL.

Yes, you're right! Processing fees on your invoice once added will go into your bank balance. Generally, you have two options on how you can set up processing fees in QuickBooks Online (QBO). You can enter them as a service item so you can add them every time you create an invoice.  I've outlined the detailed steps below:

1. Go to the Gear icon then choose Products and Services.
2. Click on New then select Service.
3. Enter the name of your service item. (Example Processing Fee)
4. Select the account you'd use to track our processing fees under the Income account drop-down.
5. Click Save and Close.

Another option is to enter them as deposits with negative amounts together with your transactions. Here's how:

1. Scroll down to the Add funds to this deposit section.
2. Enter the fee as a line item.
3. Select who the fee was from (for example, the bank charging you).
4. Select Bank Charges from the Account ▼ dropdown.
5. Enter the amount fee as a negative number. For example, if the fee was US $.50, enter –.50.
6. Review the deposit total with the bank fee.
7. Select Save and close or Save and new.

The steps above should let you add fees and work with QuickBooks on the right track. In addition, learn from this article on how you'll have to match with transactions that you've already entered in QuickBooks: Categorize And Match Online Bank Transactions In QuickBooks Online.

Let me know if you need anything else about processing fees. I'll be sure to help.

I appreciate your effort and trying to answer our question, but respectfully you are missing the whole point. 

We still have to calculate a 3% fee for every invoice manually when your system could allow a way to add a simple way to add a percentage like it auto calculates tax, that is what we are looking for ans asking for. This solution is not a solution it still doesn't address our biggest issue.

Thank you for your understanding and addressing this issue correctly. 

Square actually provides a toggle for the user to select to pay the fees or pass them on to the customer.

Quickbooks is truly NOT Quick! The developers are very capable of providing this option, but after years of your loyal customer comments, Quickbooks chooses not to offer this option. You are only looking out for your bottom line, and not looking to support the needs of your small business customers. Shame on you Quickbooks! For such a large company, you should be embarrassed not to offer this basic feature.

So, after paying for subscription fees to QBO, we now have to pay for another subscription. Seems like quite a racket! 

Really tired of your same scripted "answers" QB!!!! You are not trying to help us with this issue at all. As long as you get a transaction fee in your pocket, you don't care from whom you receive it.

Same generic answer. Are you a bot?

There are lots of apps with two way sync into quickbooks that do this really well. Seems tho that lots of users are stuck in the weeds with the belief that intuit payments is the only tool in the shed tho. 

if it auto apples surcharge and auto applies and closes invoice … why wouldn’t someone spend 30 seconds to batch send invoices from a second webpage?

we had a client implement surcharge, did 800k/mo in cc

saving 300k+ a year. 

happy to help anyone out who reads this. 

Only 3 states it’s not illegal MA CT PR. 

there are lots of cc compliance factors with debit vs credit. 

other tools have accomplished this with quickbooks 2 way sync integration. 

make invoice in quickbooks

open app

click send 

customer pays via check or cc

payment is reconciled in QB and surcharge is added to invoice if applicable. 

easy breezy 

Please let me know what are the names of these 3rd party apps that can do this function.

Hello there, abuckson

We're unable to provide a specific recommendation for a third-party application. Still, I'll  ensure you'll find an application you need for you and your business.

We can go directly to the QuickBooks App Store website. From there, we can look for an app that integrates with QBO. Another option is to find them from the Apps menu within your QBO account.

Find the right apps for your business using our website:

1. Go to this link: QuickBooks Apps.
2. You can select a specific category under the Categories section.
3. Then, make sure to review the key benefits and FAQs.
4. Once done, click the Get app now button.

Find the app within your QBO account:

1. Go to the Apps menu.
2. Look for the appropriate app through the Search by name or category field.
3. Click the app so you can check more details.

I'm adding this article to further guide you in managing the growth of your business using QBO: QuickBooks Help Articles. It includes topics about account management, bank transactions, vendors, and inventory. We can click the + More topics button to view other selections. 

Feel free to post an update if you need further help or need additional assistance. Also, we have helpful contributors in this forum, and I'm always here whenever you need a hand.

Moderators sometimes censor. But one that has worked very well is ChargeZoom. 

you in conjunction also would want a new merchant provider and echeck provider so you would end up better there as well. 

DM me if you would like to get connected with with one of their better reps. 

@abuckson 

If you are running a B2B company, you can explore this one

https://affiliates.meliopayments.com/get-paid

I really need there to be a field to add a credit card processing fee to my invoices. I'd like to be able to show an invoice total price for paying by checks/cash and an invoice price for credit card/paypal that shows the invoice price with the 3% processing fee. My customer/client can choose which invoice total they'd like to pay.

is there an update for this yet?

I would like to give clients the option to pay invoices using their credit cards however without the availability to automatically charge the clients the merchant fees should they choose to do so then I don't believe we can use this service.

I've been trying to figure out the same thing. Have you found any solutions?

@Heps 

QB Payments doesn't offer this option yet. Consider having a third party payment processor to integrate with QB.

Ok, I have a question.  So I do the quickbooks merchant account think, so I can accept credit card payment or whatever.  I do the match as qb's said.  add 3.5% plus .30 cents to each transaction.  I assume that is on the taxed amount of the invoice.  I could never get my amounts to match theirs when qb's processes the payment.  

 I found out that qb's is charging me based on the amount of the invoice WITH the fees included, so essentially they are charging me twice? Or at least making money on their own credit card processing fees.  I am just trying to pass the fees on to the consumer, not make qb's more millions of dollars in the process.   We have quite a few services that are billed via credit card payment and I dont wish to eat all that over a year.   

 How can I stop qb's from charging fees on their fees?

thanks,

I appreciate you for sharing this experience with us, Advancedcmdotinc.

We've heard your concerns, and I can see the relevance of passing the service fees to your customers when using QuickBooks Payments. Currently, this feature is unavailable in QuickBooks Online (QBO). 

However, I can help you share this valuable insight with our software engineers. This way, they might consider your suggestion and include the option of charging the fees to your clients in our future product updates. 

Here's how to submit feedback:

1. Go to the Gear icon.
2. Under Profile, select Feedback.
3. Enter a brief description of your feature request and click Next.

In some cases, you may need to refund your customers for the credit card payments they made. For your guide, feel free to visit this article: Void or refund customer payments in QuickBooks Online. It contains detailed information on how to give partial refunds to ensure that your accounting stays accurate. 

Please know that I'm a few clicks away if you have further clarifications about receiving payments. The Community is always here to entertain your concerns. Have a great day.

How do I work with QuickBooks /Intuit to not charge my company and bank for the credit card fees?  Does this change the process of Intuit accepting charge cards, other the not collecting service fees? 

Linda

Thanks for following along with the thread, @surfsidehoa. 

At this time, QuickBooks will charge you a fee for credit card processing. You can always check the QuickBooks Payments website for the latest processing fee rates and pricing. 

For now, I've included a screenshot of our current fees below for your reference.

Please let me know if you have any questions or concerns. Take care!