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happyleelawncare
Level 1

How do I mark an invoice as Sent when printing and mailing?

 
Solved
Best answer June 03, 2020

Best Answers
AileneA
QuickBooks Team

How do I mark an invoice as Sent when printing and mailing?

Hi there, @happyleelawncare

 

Thank you for choosing QuickBooks as your accounting tools. I can walk you through how to mark an invoice as sent in QuickBooks Online.


You would need to send the invoice to a dummy email or to yourself in order to change the status to Sent. This is the workaround we can use to get the outcome you wanted.

 

Here’s how: 

 

  1. Go to Sales from the left menu and select Customers.
  2. Tap the customer name. Then locate and open the invoice.
  3. Enter your email address on the right side of the customer name.
  4. Click Save and send.
  5. Press Save and close

 sent.PNG

 sent1.PNG

 sent2.PNG

 

Once done, you’ll find the invoice marked as Sent. You may check out this article for your reference: Send an invoice

 

sent3.PNG

 

Just in case you need some helpful references in the future, you can always visit our site: Help articles for QuickBooks Online.

 

This should get you on your way to marking the invoices as sent. Let me know if you have other questions about invoice transactions. I'm always here to help. Have a great day!

View solution in original post

4 Comments 4
AileneA
QuickBooks Team

How do I mark an invoice as Sent when printing and mailing?

Hi there, @happyleelawncare

 

Thank you for choosing QuickBooks as your accounting tools. I can walk you through how to mark an invoice as sent in QuickBooks Online.


You would need to send the invoice to a dummy email or to yourself in order to change the status to Sent. This is the workaround we can use to get the outcome you wanted.

 

Here’s how: 

 

  1. Go to Sales from the left menu and select Customers.
  2. Tap the customer name. Then locate and open the invoice.
  3. Enter your email address on the right side of the customer name.
  4. Click Save and send.
  5. Press Save and close

 sent.PNG

 sent1.PNG

 sent2.PNG

 

Once done, you’ll find the invoice marked as Sent. You may check out this article for your reference: Send an invoice

 

sent3.PNG

 

Just in case you need some helpful references in the future, you can always visit our site: Help articles for QuickBooks Online.

 

This should get you on your way to marking the invoices as sent. Let me know if you have other questions about invoice transactions. I'm always here to help. Have a great day!

Workingfromhome
Level 2

How do I mark an invoice as Sent when printing and mailing?

I honestly can't believe this is the only way to mark an invoice as sent. Seems ridiculous. There should be a simple way to manually mark invoices as sent. Please consider adding to an update.

 

Thank you

Lilly6
Level 1

How do I mark an invoice as Sent when printing and mailing?

I agree this is absolutely ridiculous! They have also now remove the option to mark an invoice as 'printed' if it is printed in a batch (ie. 'print later' selected when creating invoice, then when a batch of invoices is printed there is no longer an option to update the invoice status to 'printed').

How can they just remove features like this?

americantool
Level 2

How do I mark an invoice as Sent when printing and mailing?

Oh, wow, another "workaround" for a simple feature

This seems to be a common thread with QB - neglect simple features, which existed previously in desktop, then shift the effort onto the end user with a "workaround"

We want our software to work, not to have to workaround it

 

QB Online is a mess

Absolutely ridiculous that a sent option only exists for email

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