Good morning, @vbd.
How are you doing today? I hope all is well.
If the bill payment is in “scheduled” status, you can go to the bill payment page, and select Cancel.
If our team has already processed the bill payment, the check has already been printed and sent. In this case, you'll need to contact our Customer Service Team so one of our agents can assist you further. Here's how:
We recommend you contact the vendor and let them know you voided the check. Once voided, you may schedule a new payment directly to the vendor using the Bill Pay service.
For more information about this process, check out Learn about QuickBooks Bill Pay for QuickBooks Online.
Please don't hesitate to let me know if you have any additional questions or concerns. Have a great day!