How do I turn off the credit card payment option in my invoices?

You're in control of how your customers can pay, chrisgolcher.

 You'll have the ability to temporarily turn off credit card processing. You can uncheck this option under Online payments on the invoice page when sending them to your customers.

Furthermore, you can remove the credit card option permanently by deleting it in the Account and Settings page. Please note that this process is applicable once your payments account is connected to QuickBooks.

1. Go to the Gear icon.
2. Under Your Company, select Account and Settings.
3. Go to the Payments menu.
4. In the Payment Methods section, remove the credit card.

Moreover, you can also delete the credit card payment through the Payment Methods page. In the credit card section, select the Make inactive option under the Actions column.

Additionally, you can verify when QuickBooks deposits your customer payments into your bank account. For the detailed information, kindly check out this article:  Find out when QuickBooks Payments deposits customer payments.

Please let me know if you have other concerns. I'm just around to help.

@chrisgolcher

Ask your customers to utilize MP if they wish to pay your invoice by credit card. They may stretch cash flow by creating up to a 45-day float by paying bills via a credit card, even if the vendor doesn’t accept credit cards. Vendors get paid with a physical check or with electronic bank transfers.

https:// melio.grsm.io/quickbooks

Hi!

there opt when you can choose the way to bill your customer when making the invoice.

please refer to here : 

https://quickbooks.intuit.com/learn-support/en-us/customer-lists/how-to-create-a-customer-invoice/00...

The Payment Method Section is no longer editable. Hence cannot remove or add credit card options. Pls update the info.

Good Evening, @Sam1805. 

Let's try a few basic troubleshooting steps to help resolve this issue with changing the credit card payment option. Using a private browser or incognito window will help fix this problem by allowing QuickBooks to load as a fresh new page. Here's how: 

• Google Chrome: Ctrl + Shift + N 
• Safari: Command + Shift + N
• Internet Explorer/Firefox: Ctrl + Shift + P 

If this works, go back to your regular session and clear your browser's cache and cookies. 

If this doesn't work, then please provide some additional information or screenshots that can help me determine the best solution for your business. 

Touch base with me after trying these instructions. I'll be back around shortly. 

This doesn't work. Even if i uncheck box later, customer is still able to pay with card. Im losing hundreds of dollars every month because of it.  This should not be difficult at all. Intuit is grabbing my money by making those type of payments impossible to turn off!

they make it very difficult to increase their profits from the fees

Thanks for joining us in this thread, Damir123.

I'll point you in the right direction and ensure you're able to turn off the credit card payment option. You can contact our Merchant Services Team. They can pull up your account and have more tools to help you further

You can get our contact information here: Contact Payments Support.

I'm here if you have more questions for QuickBooks Online. Simply add a comment below and I'll get back to you as soon as possible.

Just tell us how to do, bunch of douchebags, thieves!

This is perfect, SisiResti!!

Using your suggested method, I can leave all of the payment methods on in the account settings, yet control how each customer is able to send payment.

Perfect!!

Thank you.

I agree. Unchecking the boxes is meaningless. You still can accidentally run transactions. There is no option to delete the credit card or check account information in the system which is incredulous to me.

I haven't seen anything useful? There is no ability to "EDIT" the payment methods, and on each invoice they've removed the option to remove the credit card payment option. It's just a good way for Quickbooks to get more from us. Super frustrating when you're invoicing $100s of thousands of dollars & watching fee after fee slip through your hands. 

I hate intuit. Why TF is this the default? Every time you do an update you add these value added items that only help Intuit and make life difficult for your customers. Your software keeps getting worse and worse.

This does not work

Agreed. Keeps getting worse and costing more 

I deselect pay using credit card on invoice page. Then when I goto email the invoice the option to pay with credit card is back. Terrible 

Thanks for sharing your sentiments on this thread, @DamonT. I understand the need to turn off the credit card payment option on the email invoicing. I've got some options to help you decide in choosing the right one for you.

You'll want to change the invoice format so that the program won't generate the button to pay the invoice online even if you still have it checked off on the form. 

The button is there when using the Online Invoice option in your account and settings. However, when you switch it to Plain Text, your customer will only see text messages. 

You can still include the PDF attachment to have a copy of the invoice. Here's how you can review settings: 

1. Select the Gear icon.
2. Choose Account and settings.
3. Click Sales in the left menu.
4. Find the Online delivery section and click it to enable editing.
5. From the Additional email options for invoices drop-down menu, choose Plain Text.
6. Change the other settings as desired.
7. Click Save.

Another option is to turn off your QuickBooks Payments should you want to stop using the online payments feature. Our Merchant Services support team can help you cancel your account to disable this option entirely. 

For future reference, you can review some of our answers to the most commonly asked Payments questions: QuickBooks Payments FAQ's. 

Let me know if there's anything else you need help with. I'd be happy to assist. 

@DamonT 

Explore another payment processor to integrate with your QBO.

Thanks for the replies! When I create a customer I always select the option for credit card payment to off, and usually in the invoice window at the lower left corner it says only ACH transactions. But then when I go to email it has magically turned on the ability for the customer to pay with either credit or ACH. I then have to cancel the email and  go back to the invoice window to turn off the ability again. Typically it stays off after that for that invoice. But it’s a hassle 

Hello there, @DamonT.

Thank you for reaching out to us with your concern about turning off credit card payments. I appreciate you following this thread and follow the steps provided by my colleagues.

Since you're still unable to do it, I'd recommend you reach out to our QuickBooks Online support to report this concern.

Here's how:

1. Sign in to your QuickBooks Online company.
2. Select Help (?).
3. Select either tab to get started:
   • Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
   • Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
     • Start a chat with a support expert.
     • Get a callback from the next available expert.
     • Ask the community to get help from businesses like yours.

They are available every Monday to Friday from 6 AM to 6 PM PT and Saturday from 6 AM to 3 PM PT.

You can also check on how to Take and process payments with QuickBooks Payments.

Feel free to reach back out to me if I can be of more help with turning off credit card payments. I'll make sure to get back to you as soon as I can.

They just want that 2.99%. What a thief!!!!

I noticed that if you go into GEAR, Accounts and Settings, Payments...there is NO option for me to edit Payment Methods BUT...if you go into Sales instead and "Invoice payments" then you can edit whether you Accept Credit Cards or Accept ACH. Took me forever to figure this out and makes no sense whatsoever to not mention under Payments that it can be edited under Sales, but at least I found it. Frustrating.