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Join nowIt's January 2024 and this bug still exists.
Did not work for me.
It is June 2024, has there been a resolve to this issue yet?
It is now June 2024, has anyone found a fix?
I'm here to share details about the needs attention alert on your invoices, @Coolit.
The needs attention alert is a sign that the payment link to the invoice has some issue that needs to be addressed. It cannot be removed directly until the underlying issue is resolved.
To remove this alert, we'll have to unlink the payment to the invoice, create a Journal Entry (JE), and link the JE to the unapplied payment. Allow me to elaborate further.
First, let's turn off the automatically apply credits in the settings for the unapplied payment to not apply.
Second, let's unlink the payment to the invoice.
Third, let's create a JE for the payment to be returned to the bank.
Fourth, let's link the Journal entry with the unapplied payment.
After following the steps above, you can now manually record the payment for the invoice through the receive payment feature.
Additionally, you can refer to this article about personalizing your invoices: Customize invoices, estimates, and sales receipts in QuickBooks Online.
Let us know if you have other concerns with your invoices. We'll be here to help you in any way we can.
Because the IRS really likes it when you delete invoices! This is idiotic. If the people at Intuit don’t think the IRS will review the audit log and question deleted invoices, they need some lessons in accounting. Also, we (as I’m sure many others do) close the books at month end. So any transactions with failed payments that overlap month end can’t be deleted anyway. The only correct and reasonable solution is for Intuit to add a checkbox to clear the alert. Why they refuse this solution continues to baffle me.
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