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thenkel
Level 1

I cannot see the action drop down menu on the budget screen. Is there some setting I need to change to view the full menu?

 
3 Comments 3
Rasa-LilaM
QuickBooks Team

I cannot see the action drop down menu on the budget screen. Is there some setting I need to change to view the full menu?

Hi there, thenkel.


Thanks for being part of the Online Community. I’d be glad to clarify why you’re unable to see the Budget’s Action drop-down.


This can happen when your computer's browser’s zoom setting has been changed. You can use the zoom in function to see the entire page of your QBO account.

 

For the detailed process, follow the steps below.

 

Internet Explorer and Mozilla Firefox:

 

  1. If the page is smaller,  hold down the Ctrl and the Plus (+) key to zoom in and make the page larger.
  2. If you have a wheel on your mouse, hold the Ctrl key down then move the mouse wheel forward or back. This will work on any page that is either too big or too small, not just in QuickBooks Online.

Google Chrome:

 

  1. Click on the menu icon that looks like a three-dotted line.
  2. Find the Zoom option from the list.
  3. Once found, click on the Plus (+) sign to make the screen larger.

Aside from adjusting the browser’s settings, you can also change the computer’s display set up. Take a look at this article for the detailed steps and going directly to the computer's display settings section: Unable to see the entire page in QBO.

 

Keep me posted on your results. I’ll get back to you as soon as possible to assist you further.

 

 

CountessB
Level 1

I cannot see the action drop down menu on the budget screen. Is there some setting I need to change to view the full menu?

:Tried this - it doesnt matter what size the screen is zoomed too the only way to see the Action column is if you use the bottom scroll, which is a pain when your inputting a lot of figures cos you have to do this after every transaction

 

ChristieAnn
QuickBooks Team

I cannot see the action drop down menu on the budget screen. Is there some setting I need to change to view the full menu?

Hi there, CountessB.

 

Since the zoom functions doesn't work, I suggest logging in QuickBooks via a private browser to see if we get the same result. Private browsing doesn't store local files or cache.

 

Use these keyboard shortcuts based on the browser you're using. 

 

  • For Internet Explorer of Firefox, press Ctrl + Shift + P.

  • For Chrome, press Ctrl + Shift + N.

  • For Safari, hold down Command + Shift + N.

 

If it works in incognito, clear the cache of your regular browser. Doing this helps QBO to function more efficiently. You can check out this article that will provide more information: Clear my browser cache and temporary Internet files.

 

If does't work, I suggest using supported browser as alternative.

 

Please check this article on how to make any changes and managing your budgets: Create, edit, and manage budgets. This article also provide on how view, email, print, or export budget reports.

 

Don't hesitate to post again here in QuickBooks Community. I'm always here to help you.

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