This isn't the impression I want to leave you with. At this time, the only way to get in contact with our Customer Support Team is to go through the steps above and choose a service option. If you'd like to receive a call within 5 minutes, I recommend pressing Get a Callback, or you can select See available times to schedule a callback.
In the meantime, you can always check out our tutorials page. This page provides detailed videos to walk you through general features in QuickBooks Online.