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userNino
Level 1

I track time in tsheets. I see billable hours in qb online but when I invoice I have to re-enter all the hours?? I must be missing how to invoice billable hours?

 
20 Comments 20
Adrian_A
Moderator

I track time in tsheets. I see billable hours in qb online but when I invoice I have to re-enter all the hours?? I must be missing how to invoice billable hours?

Hello there, usernino-moralesjr.

 

You'll need to approve the timesheets. This way, the details will be automatically copied to an invoice.

 

Let me guide you with these steps:

 

  1. From the + New button, select Approve Time.
  2. Pick a date range.
  3. Select the employees to be included in the batch action.
  4. Select Batch Actions, then Approve.
  5. Select Accept and create invoice.

 

If you want to edit or add a timesheet, you can check this article: Add, edit, and delete employee hours.

 

Let me know if you need help. Keep safe!

userNino
Level 1

I track time in tsheets. I see billable hours in qb online but when I invoice I have to re-enter all the hours?? I must be missing how to invoice billable hours?

That helps @Adrian_A! However, once I selected the customer, I saw where I could add all the different invoice lines but they came over with no rate? My Employee has a rate assigned.

 

Other questions:

  • I require the ability charge hours by project as I require separate invoices per project. I see the project on my invoice but my billable hours from TSheets do not show up. How do I sort this out?
  • I require the ability for the same employee to have different rates per customer AND project. Is this possible to setup automatically? or will it require me to adjust the rate in the invoice?
Mark_R
Moderator

I track time in tsheets. I see billable hours in qb online but when I invoice I have to re-enter all the hours?? I must be missing how to invoice billable hours?

I appreciate you getting back to us, @userNino. I've got your back on managing timesheet in QuickBooks Online (QBO).

 

You'll want to make sure that the Time field had a value. This way, the rates will show when you create the invoice. To check, you can find and open the time activity and review the Time field. Then, make sure you enter the work time of your employee.1.PNG

On the other hand, I suggest contacting Tsheets' support to know why your billable hours didn't show up on your invoices.

 

Also, setting up different rates for the same employee isn't available in QBO. You can consider adjusting the rate manually when creating the invoice.

 

You might also want to check out these articles to learn more about Tsheets and tracking hourly time costs to a project: 

 

Please touch base with me here for all of your QuickBooks needs, I'm always happy to help. Have a good one.

Fiat Lux - ASIA
Level 15

I track time in tsheets. I see billable hours in qb online but when I invoice I have to re-enter all the hours?? I must be missing how to invoice billable hours?

@userNino 

You may explore other time tracker app. You can set both pay and bill rates for every member in your organization. It is also possible to have a separate pay and bill rate defined on a project level for each user.

userNino
Level 1

I track time in tsheets. I see billable hours in qb online but when I invoice I have to re-enter all the hours?? I must be missing how to invoice billable hours?

@Fiat Lux - ASIA what's the other app? Does it have an integration to QBO? 

Fiat Lux - ASIA
Level 15

I track time in tsheets. I see billable hours in qb online but when I invoice I have to re-enter all the hours?? I must be missing how to invoice billable hours?

It supports QB Online and QB Desktop

http:// try.hbstf.co/32nwNr

 

CrystalD
Level 1

I track time in tsheets. I see billable hours in qb online but when I invoice I have to re-enter all the hours?? I must be missing how to invoice billable hours?

When I click on NEW+ there is no option to approve time. I have QB Online Advanced, employees set up and am importing time from TSheets. We were on desktop and are attempting to transition to the online version. We did not have any problems with this in desktop.

 

Angelyn_T
QuickBooks Team

I track time in tsheets. I see billable hours in qb online but when I invoice I have to re-enter all the hours?? I must be missing how to invoice billable hours?

Let's ensure you'll be able to approve time in QuickBooks, @CrystalD.

 

The option to approve time must be available in QuickBooks Online (QBO) Plus, Essentials, and Advanced. We need to figure out the possible reasons why you don't have the Approve Time button under the Employees.

 

First, make sure that your TSheets account is connected with QuickBooks. Then, open QBO as a master administrator and check the tab from the (+New icon.

 

If the tab is still missing, I recommend accessing QuickBooks using a private window. In most cases, unusual experiences in QBO are sometimes affected by the browser you're using.

 

To save you time, use either of these keyboard shortcuts:

 

  • Google Chrome: press Ctrl Shift N  
  • Mozilla Firefox: press Ctrl Shift P
  • Safari: press Command Shift N

If that works, go back to your original browser and clear its cache to start fresh. Or, try using other supported browsers can help us narrow the cause of this behavior.

 

For additional reference, while approving employees' hours using TSheets in QBO, feel free to open this article.

 

In case you want to delete employee's hours, you can as well use this link as your guide: Add edit and delete employee hours.

 

Please let me know if there's anything else you need help with QuickBooks aside from employees and payroll. I'm more than happy to help. Have a great day!

BookkeeperNatasha
Level 3

I track time in tsheets. I see billable hours in qb online but when I invoice I have to re-enter all the hours?? I must be missing how to invoice billable hours?

What if I do not need to pay the employee (myself). I just need to bill the hours to my customer in an invoice. Is that possible? 

JoesemM
Moderator

I track time in tsheets. I see billable hours in qb online but when I invoice I have to re-enter all the hours?? I must be missing how to invoice billable hours?

Thanks for reaching out to the Community, @BookkeeperNatasha.

 

Yes, it's possible to bill your customer's invoice in an invoice. Through this, you can easily record and track billable expenses so your customer can reimburse them when they receive their invoice.

 

Before doing so, let's turn on first the billable expense feature. Let me show you how.

 

  1. Go to the Gear ⚙, then select Account and Settings.
  2. Go to the Expenses tab.
  3. From the Bills and expenses section, select Edit ✎.
  4. Turn on the following:
    1. Show Items table on expense and purchase forms
    2. Track expenses and items by customer.
    3. Make expenses and items billable.
  5. Choose Bill payment terms.
  6. Click Save.

 

In case you haven't created a bill. Here’s how to bill a customer for an expense.

 

  1. Click + New then select the Bill.
  2. Select the payee.
  3. In the Category column, select the expense account for the transaction.
  4. Enter the description and amount of the expense, then select the Billable checkbox.
  5. In the Customer column, select the customer you want to bill for this expense.
  6. Select Save and close.

 

Once done, you can now link the Bill to your Invoice.

 

  1. From QuickBooks Online, click the +New icon and select Invoice.
  2. Select the same customer you chose you created a billable expense for. An Add to Invoice menu will appear on the right side.
  3. Under the Billable Expense, you need to attach, select Add. Fill out the rest of the Invoice as needed.
  4. Click Save and close.

 

You can refer to this article to be guided in recording billable expenses in QuickBooks Online: Enter billable expenses.

 

In case your customer wants to pay the invoice online, you can send an online invoice. Here's an article for more information: Take and process payments.

 

Also, you may consider reading helpful articles that can guide you in managing your books in QuickBooks Online: QBO help articles. This includes topics such as setting up and connects apps, track employees' time, set up online payments, etc. 

 

It's my priority help, so please let me know if you have any questions. I'm always available for you. Take good care!

BookkeeperNatasha
Level 3

I track time in tsheets. I see billable hours in qb online but when I invoice I have to re-enter all the hours?? I must be missing how to invoice billable hours?

Im not trying to bill for an expense. I want to bill for MY time keeping customers books. I thought “T Sheets” now “QB Time” would be a great way to keep track of billable time and then import into QB Online - Invoice and bill my customers. Is that not possible when Im a sole proprietor and not paying myself as an employee? 

K_Siman
Intuit

I track time in tsheets. I see billable hours in qb online but when I invoice I have to re-enter all the hours?? I must be missing how to invoice billable hours?

Good morning, @BookkeeperNatasha! Thank you for coming back to the Community and clarifying. I'm happy to talk about your options for invoicing customers for your time. 

 

There's no need to be an employee to export your hours into QuickBooks Online. What you'll need to do is set yourself up as a vendor in your QuickBooks Online account and sync. Once your profile is in QuickBooks Time, track your hours and make sure you're choosing both a customer and marking the time as billable. Here's a link to an article about your preferences in QuickBooks time: About QuickBooks integration preferences in QuickBooks Time.

 

With all those steps completed, your time will show up on the right-side panel when creating your invoice (you have to choose the customer first for the time to show up). 

 

If you're set up as a vendor and still not seeing your time, I recommend taking a look in the Weekly Timesheet in QuickBooks Online and making sure the time is exporting correctly there.

 

As always, please feel free to reply to this post with any other questions. All of us here are happy to help!

mrm212
Level 1

I track time in tsheets. I see billable hours in qb online but when I invoice I have to re-enter all the hours?? I must be missing how to invoice billable hours?

It is my understanding after talking many hours with QB ONline and QBTime, that Vendors cannot xfer over to QBTime unless you are using QB Payroll. 

My client has 3 1099 contractors (set up in QBO) as Vendors, and none of their Rates / Billable Hours Rates translate over to QBO. So I have to Add Time to a specific project to work around this. Can someone verify if this is true? 

AbegailS_
QuickBooks Team

I track time in tsheets. I see billable hours in qb online but when I invoice I have to re-enter all the hours?? I must be missing how to invoice billable hours?

Hi there, mrm212. 

 

Allow me to join the thread and share some information about your concern, 

 

When transferring to QuickBooks time payroll subscription is needed to process payroll. 

 

You'll want to make sure that the associated service items are set to billable. Select Preferences from the QuickBooks drop-down. Look for the billable option and turn it on.

 

 To set up the billable rate on your QuickBooks Online account to associate it with the vendors time entries. Let me guide you with these steps:

  1. From the Expenses tab, select Vendors.
  2. Click the vendor's name.
  3. At the top-right part, click Edit.
  4. Enter the Billing rate (/hr).
  5. Click Save.

 

Once done, the changes will automatically sync on your QuickBooks Time account.

 

You can also reach out to QuickBooks Time Team so they can check your company setup.

 

I always got you're back if you have any other QuickBooks concerns. Have a wonderful day!

 

 

 

vmdavis0213
Level 2

I track time in tsheets. I see billable hours in qb online but when I invoice I have to re-enter all the hours?? I must be missing how to invoice billable hours?

Hi there,

I'm hoping you can answer a similar question about the billable hours. We use quickbooks times and the guys enter their hours to the appropriate customer and then choose "billable- yes". At the end of the day or the next morning they create invoices for those customers but they are not seeing their hours show up until a week later so they end up needing to manual enter than and then I need to delte the billable hours from QB Time. This is very frustrating. Is this just a glitch that will be fixed soon?

Thanks!

Candice C
QuickBooks Team

I track time in tsheets. I see billable hours in qb online but when I invoice I have to re-enter all the hours?? I must be missing how to invoice billable hours?

Hey there, @vmdavis0213

 

I appreciate you coming back to the Community and joining in on this thread. 

 

To clarify, are you using QB Time to create invoices and not exporting to QuickBooks Online? 

 

If that is the case, the guys will need to submit their hours for approval at the end of the shift. From there, have an admin or manager approve them, and then create the invoice. 

 

Note: Managers or admins can approve a single day of time by using Custom Date Range in approvals and selecting the right team members so that others don't get locked out from submitting time. 

 

If you're invoicing with QuickBooks Online, let me know and I can help you with that as well. I'll be waiting for your response! 

vmdavis0213
Level 2

I track time in tsheets. I see billable hours in qb online but when I invoice I have to re-enter all the hours?? I must be missing how to invoice billable hours?

Hi,

No, we are using Quickbooks time to record the time, and then approving hours and creating invoices from Quickbooks online.

TirzahC
QuickBooks Team

I track time in tsheets. I see billable hours in qb online but when I invoice I have to re-enter all the hours?? I must be missing how to invoice billable hours?

Hello, vmdavis0213.
 

QuickBooks release an update where it replaces the Single Time Activity and Weekly TimeSheet to Time Entry. Though it requires extra clicks, it still the same as entering a weekly timesheet. 

 

You can go to the + New menu to access Time Entry or click Time from the left menu and select Time Entries. From there, you can enter and track your employees' time. You can also check this article for more details: Track and manage timesheets in QuickBooks Online.

 

Also, you can refer to these articles to learn more about integration between QBO and QuickBooks Time: 

 

 

Reach out to us if you have any other concerns. We're here to assist you along the way. Stay safe!

vmdavis0213
Level 2

I track time in tsheets. I see billable hours in qb online but when I invoice I have to re-enter all the hours?? I must be missing how to invoice billable hours?

Ok, I am still confused. I click the "approve time" button in QuickBooks Online to approve their time for the previous week. Are you saying I can do this daily? I don't think I can because it will say they haven't "submitted" their time. How can they "submit" it at the end of each day so it shows up on their invoices? Thanks!

SarahannC
Moderator

I track time in tsheets. I see billable hours in qb online but when I invoice I have to re-enter all the hours?? I must be missing how to invoice billable hours?

We're glad to have you back, vmdavis0213.

 

I'm here to help you how QuickBooks Online (QBO) can create invoices with hours tracked from QuickBooks Time.

 

Yes, we can approve time daily in QBO. Once the hours from QuickBooks Time are submitted, we can utilize the Approve time button.

 

First, we'll have to set up timesheet submission and approval in QuickBooks Time. I'll show you how:

 

  1. Go to Feature Add-ons.
  2. Select Manage Add-ons.
  3. Scroll down to Approvals, and then select Install.
  4. In the Approvals Preferences window, on the General tab, customize the message seen when team members submit their timesheets.
  5. On the Notifications tab, set team member timesheet submission and manager approval reminders.

 

Once they submit their time, we can approve them in QBO:

 

  1. Go to the + New button. Or, go to Get paid & pay and select Time.
  2. Select Time entries.
  3. Select Approve Time. The current pay period displays.
  4. In Needs review, select an employee.
  5. Review the time and select Approve [employee's] time.

 

Once approved, we can create an invoice with their time.

 

If the same thing happens, I advise contacting QuickBooks Time support to examine and find out why your billable hours didn't appear on your invoices.
 

Still, I recommend checking these articles for guides about the process:

 

 

That's it. Still, you can stay in touch and let us know how these procedures work for you. If you have other concerns with creating invoices and managing hours in QuickBooks, I'll be around to help you anytime. 

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