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Connect with and learn from others in the QuickBooks Community.
Join nowCongrats on making your first post in the Community, @dynamicdisplay.
Let's get you the support you need.
If our chat support system isn't a way of contact that you want, then I recommend requesting a callback with us. It's a very easy process.
1. Log into your QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help.
3. Click Contact Us.
4. Enter a question, then press Continue.
5. Now choose Get a Callback.
If you have any other questions, feel free to reach back out to me. Have a wonderful day!
RE: Let's get you the support you need.
The OP wants to chat, 7x24 - as advertised. The question is why was chat closed when it is supposed to be open 7x24?
Hello, everyone.
When you visit our website and go to the Support section, the Community is the only support that is open 24/7. Our chat support will be open from 6:00 AM to 6:00 PM Monday-Friday, and 6:00 AM to 3:00 PM Saturday.
You'll want to check our support hours here: Support hours and types. Then, click the QuickBooks Desktop drop-down arrow.
If you have any additional questions, just leave a reply on this thread and I'll get back to you the soonest. Thanks.
I posted 2 questions do I get emailed when its answered ?
Thanks so much
Yes, you’re correct, @Starzcast.
You will receive our response once we’re done answering it. Please make sure that your notification setting is set correctly, so you’ll be notified once we’ve mentioned you.
Here's how you can double-check your setting:
This will get you on the right track @Starzcast , please know that Community is always here if you need help.
Need a phone number to contact quick books ASAP
I'll make sure that you connect with us, Dj2020.
Due to security reasons, we're unable to directly provide phone numbers in the Community space. To contact our Customer Care Team, you can select the Help menu within your QuickBooks Desktop product. I'll show you how:
I also encourage posting your concerns or questions here. This way, the Community Team and other QuickBooks experts will be able to help you out. In addition, you can also browse a topic on our Help Articles page if need some reference in dealing with your tasks.
The Community is open 24/7 and always ready to assist, so please don't hesitate to visit us again if you have any other concerns or queries. Stay safe and have a great rest of the weekend.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.