Is there a way to show the Total Quantity on an invoice?

Hi dipz845,

Thank you for posting in the Community. I'll be sure to point you in the right direction about showing the Total Quantity on your invoice.

In QuickBooks Online, you can customize the invoice template to add the quantity of each item on the invoice. However, it doesn't currently have the option to show the Total Quantity.

It's my priority to provide you with the best experience possible. I suggest letting our Product Development Team know that adding the Total Quantity is beneficial for your business. QuickBooks Online is constantly improving thanks to the ideas provided by users, like yourself.

To send feedback:

1. Go to Help at the top menu bar.
2. Click on Send Feedback Online.
3.  Select Product Suggestion.
4.  Enter your feedback or feature request.
5.  Click on Send Feedback.

I'm always here to help and answer any questions that you may have. Wishing you and your business continued success. 

How is this not an option at this point? We are looking for this feature as well.

I admire you for taking your time in the loop about the availability of this feature, @CGYMike.

I do understand how inconvenient it is not to be able to show the total quantity to an invoice.  Adding this feature in QuickBooks is actually a great idea and would be of great help to business owners like you. 

We always take your feedback into consideration when updating the product. 

The more request this gets, the more likely it'll be part of future enhancements. We always value customers who are keen to give us their feedback.

Let me also share this article that provides complete details on how you can personalize your invoice: Customize invoices, estimates, and sales receipts in QuickBooks Online.

We appreciate your patience while we’re still finalizing this. In case you have other concerns or questions about your invoices and bills, you can always leave a reply in this thread. I’ll be around to assist you. Keep safe.

I was looking for information regarding total item quantity count on invoices and ran across this post.

We need this feature as well since we are manually calculating the total case count and mistakes are easy to make and confuse customers.

We're in the same situation. We'd like the option to add a quantity total on our invoices so our QA and fulfillment teams can confirm total cases shipped. Please add this option. 

Can this please be addressed and fixed asap. You can subtotal by $, why not by quantity? 

We are also trying to show the total quantity per line item on an invoice which is for only a percentage (%) of the total amount due. To our surprise and disappointment, the quantity shown in the line item of the invoice is the calculation of the total quantity multiplied by the respective % due.  This is causing doubts from our clients and their Procurement teams.

Please could you make this feature available? We just migrated to Quickbooks Online and the local version we used previously has this feature. Thanks.

Hi there, @actapply.Thank you for letting us know about this here in the thread. 

As I've checked here on my end, you're right. The feature is unavailable. I recognize how this option can provide clarification to your clients when they receive their invoices. I can help you submit a request for this option to be available in QuickBooks. This way, our Product Development Team will see your feature request and consider adding it to the next program update. I'll gladly input the steps below so you can proceed. To begin, here's how:

1. Access your QuickBooks Online company.
2. On the top right-corner, click the Gear icon.
3. Under Profile column, select Feedback.
4. Enter a detailed description about the feature you'd like to have in QuickBooks.
5. Once you're ready, press Send.

In addition, here's an article to help you handle invoice payments in QBO: Record invoice payments in QuickBooks Online.

Also, if you want your invoice reports to show specific invoice status, know that you can modify the report to your preference. To learn more about this, please see this article: Customize reports in QuickBooks Online.

It's a pleasure to have you here today, @actapply. In case you need assistance performing specific tasks inside your company file. Feel free to click the Reply button below. I've got you covered. Stay safe, and have a nice day!

Thank you for the reply. 

I will pass on the instructions to our Admin user. 

It appears there are various requests for this feature, so I hope it is added soon. 

You're certainly welcome, @actapply. 

Please know that our Product Development Team review each request and consider them all for future updates. You can check our Blog site to keep an out for any upcoming updates. This way, you can always see what's new with QuickBooks. 

We are always around if you have any additional questions. Take care! 

This issue has been outstanding and unaddressed since at least 2018.  The same "submit feedback" suggestion was given almost 3 years ago.  QB has ignored it.

Is the feature available on the desktop version??

Hi, Cobbycephas. I appreciate for following this thread about the total quantity feature in QuickBooks.

If you want to show the total qty of the used items in the invoice, that option is unavailable in QuickBooks Desktop.

However, if you want to see the total qty per item in the invoice, you can click the dropdown arrow to show the Quantity on Hand. When creating an invoice, it includes the qty of items being sold, and QuickBooks will automatically update the quantity on hand based on sales. This feature helps you keep track of your inventory levels and ensures accurate reporting.

Please see attached screenshot for your visual reference:

I'm adding an article to provide you with details on personalizing your invoices template and including info that matters to you the most: Use and customize form templates.

You can also open this guide to further assist you in managing your customer's transactions: Get started with customer transaction workflows in QuickBooks Desktop.

I'll keep this thread open if you have more questions about managing your invoices or other concerns. I've got your back.

I'm looking for this option as well... I was able to make it happen somehow on services, but now that option has completely disappeared. This is a necessity for our type of business, are you able to assist?

Hi, @5SPS. I can see the importance of having the option to show the Total Quantity on an invoice as it provides transparency and clarity to both the business and the customer, and helps in accurate record-keeping and inventory management. 

While this option is still unavailable in QuickBooks Online, it's best to relay your feedback directly to our product developers. They may add this feature in future product enhancements to make our program better and more efficient for you to use. Here's how:
 

1. Click the Gear icon at the top, then select Feedback.
2. Type in your product suggestions.
3. Click Next to submit feedback.

You can also utilize our Customer Feedback page to share your ideas. This also displays the status of your feedback.

Moreover, I'm adding this reference to help you record customer payments once they paid their invoices: Record invoice payments in QuickBooks Online.

Thank you for your understanding as we work on finalizing this feature. If you have any other concerns or questions regarding your invoices and bills, please feel free to reply in this thread. The Community team is here to assist.

Excuse me, we are in 2024 and still we are waiting for this small tiny features. When is the ETA? Please prioritize it ASAP and inform all of us.

I recognize how this option can provide clarification to your clients when they receive their invoices, SizZzlingoAustralia. 

Receiving up-to-date information on this function is relevant to help show the Total Quantity on a sales transaction to provide transparency for your business and customers. As of now, there is no specific timeframe as to when this feature be available in the program. Please know that our software engineers regularly review customer feedback to enhance QuickBooks Online and provide the best possible experience for our valued users. Your ideas help shape the direction of our product, and we strive to meet the evolving needs of businesses.

You can also visit our QuickBooks Online Blog to be updated about our latest happenings. Through this, you're able to get the newest news, features, and updates about QuickBooks Online and what our Product Care Team is working on.

Moreover, I'm leaving this reference to guide you in receiving customer-paid invoices: Record invoice payments in QuickBooks Online.

I understand that having a seamless experience is crucial for our users, and I appreciate your patience and understanding as we work to improve our software. If you have any further questions or need assistance with anything else, please don't hesitate to let us know. I'm here to help and ensure your continued satisfaction!

It is imperative that the feature be added to show the full quantity on a 50% invoice. The existing situation is causing undue confusion for our customers and unnecessary complications. We have been awaiting this enhancement since 2018, and it is high time it is implemented. The delay in addressing this matter is inexplicable.