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In fact, typing a previously used vendor name in the Payee field results in the memo field being populated with what was in the previous check but in a grayed out fashion.
Trying to write a check to a new vendor does not allow entry in the memo field.
This started today, 3/21/19 and I see that updates were applied automatically earlier today. I tried updating again but same problem exists.
Solved! Go to Solution.
I am pleased to report that it is fixed.
Repair program didn't do it
Then I did these 3 steps without checking in between. So, one of them worked.
Fix QuickBooks Desktop
QuickBooks File Doctor
Rebuild and Verify
Thanks for your help.
I quit QB and restarted it. Voila, check Memo field is editable again.
Thanks for dropping by, blondcb.
I can help you write a check and access the memo filed in QuickBooks Desktop.
Repairing QuickBooks can to fix program-related issues or errors.
Here's how:
Here's a recommended article for detailed information: https://quickbooks.intuit.com/community/Help-Articles/Fix-QuickBooks-Desktop-Windows/m-p/201490.
Also, these articles are a good reference:
QuickBooks File Doctor - Fix your Damaged Company File or Network.
Fix damaged transactions in QuickBooks Desktop.
Let me know how it goes or if you need more help with repairing your QuickBooks. I'm still here to help you out.
I am pleased to report that it is fixed.
Repair program didn't do it
Then I did these 3 steps without checking in between. So, one of them worked.
Fix QuickBooks Desktop
QuickBooks File Doctor
Rebuild and Verify
Thanks for your help.
Thanks for posting your experience here in the QuickBooks Community, @blondcb.
I appreciate you for sharing the troubleshooting steps you've done which helps resolve the issue. Other users will be able to use this as an additional workaround if they encounter the same problem.
Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success. Have a good one.
I quit QB and restarted it. Voila, check Memo field is editable again.
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