My bank got disconnected on my QBSE app. I reconnected and all of my transactions this year have lost their categories+receipts. Is there any way to get my info back?

Thank you for reaching out to the Community. As much as I love to help you, @Makingclothes, but this is a public forum, and we don't have access to pull up your account for security purposes.  

I will route you to the right Customer Support Team for further assistance. As they have the tools to pull up your account in a secure environment and they'll be able to check your bank connection logs and settings.  . 

Before doing so, please check out our support hours to ensure that we address your concerns on time. Here's how to connect with our Customer teams:    

1. Enter or say “Talk to a human.”
2. Choose a way to connect with us: 

• Post a question and get answers from tax specialists and other customers like you.
• Start a chat with a support expert.
• Get a callback from the next available expert  

Just a heads up, we have limited staffing and have reduced our support hours to 6 AM-6 PM PT Monday-Friday due to COVID-19. We will resume normal hours as soon as possible.     

By the way, you can check out the QuickBooks Self-Employed topics for your reference in the future.

Please don't hesitate to visit us here in the Community if you have other questions. I'm always here to answer your inquiries. Take care!

I got in touch with customer support. Quickbooks lost my data and has no backup. Now I get to spend my time re-categorizing 6 months worth of transactions, and looking for and uploading old receipts that are missing. Noted to back-up my own data regularly.