My entries in invoices and bills to pay are not showing up. I can barley see them if at all. I'm using QB 2016 in Mojave>

Hello there, @VoiceMan.

I'm here to share some steps to find your invoices and bills in your QuickBooks Desktop for Mac.

First, search your transactions to see if they will appear. If they do, you can run the Verify and Rebuild tool to help identify if this is a data integrity problem. 

Here's how: 

1. Select File, then select Utilities.
2. Select Verify Data, then select OK to close all windows. 
3. If you see “Your data has failed the integrity check,” you need to rebuild your file to fix any errors or data damage that's found.
4. Select File, then select Utilities.
5. Select Rebuild Data, then select OK to close all windows.
6. QuickBooks will ask you to make a backup before rebuilding your company file, select OK. If you don’t want to do a backup, select Cancel to continue rebuilding your company file.
7.    a. If you haven’t set up any backup preferences, QuickBooks will ask you to update
8.      them. Select Backup Preferences and edit as needed, then select OK.
9.    b. When the backup's finished, select Show in Finder to locate the backup or select OK if you’re done.
10. Once the rebuild is finished, select OK.

If you can't see them on your screen, you'll need to adjust your screen display.

Moreover, I'm adding this article as your reference in emailing your sales forms in QuickBooks Desktop for Mac: Email sales forms, invoices, and statements in QuickBooks Desktop.

Return to this post if you have other concerns about your invoices and bill entries in QuickBooks. I'll be here to lend a hand.

Thank you for the info. I followed your instructions to no avail. The entries in both invoices and bills to pay do not show up enough to see those entries, Barley visible if at all. 

@VoiceMan 

Run Verify/Rebuild Data utility. Did you encounter any error message?

Which MacOS do you run?

I'm running Mojave 10.14.6. Everything else in QB 2016 shows up just fine. For now ,that's the onlly glitch.

I did run verify data/rebulld data

No error message after rebuild data

You can install QB Desktop 2019 without a code and open any company file up to 15 times. Did you encounter the same problem? Make sure to secure your backup file on QB desktop 2016 beforehand.

https://downloads.quickbooks.com/app/qbdt/products?productName=QuickBooks%20Mac%20Desktop&edition=&v...

Greetings, @VoiceMan.

Thank you for providing clarification on your concern. I would like to address the issue you raised regarding missing entries in invoices and bills to pay that do not appear on QuickBooks Desktop for Mac.

The steps provided by my colleague above should help settle the issue as the verify and rebuild data didn't work, I recommend opening a sample file and trying to enter an invoice. If the invoice shows up, this help us verify what is the main cause of the issue.

To open a sample file for QuickBooks Desktop for Mac, here's the step:

1. Open your QuickBooks Desktop Mac
2. In the No Company Open window, navigate your cursor to the Open a sample file section and click the dropdown arrow.
3. Select the sample file and follow the on-screen instructions to finish.

You can also check this article to learn about common file types and extensions you may see in QuickBooks Desktop also how to manage your reports in QuickBooks Desktop for Mac:

• Create reports in QuickBooks Desktop for Mac
• File types and extensions used by QuickBooks Desktop

Get back to us if you have other questions or concerns about managing your entries in invoices and bills in QuickBooks Desktop for Mac. I'm still available to help. Keep Safe.

Update: Re: my original inquiry...After loading QB from my older MAC Book to my newer MAC Book Pro my entries in invoices and bills to pay are barely showing up/are almost unreadable. I've adjusted the screen view/display, verified data, (detected errors message showed), and ran the rebuild data process. No change. I'm running  MAC Mojave 10.14.6

Hello there, @VoiceMan. Thanks for getting back.

I can imagine the hurdles you encountered in resolving your concern. I'll ensure you'll be routed in the right direction for support to sort out the issue with entries in invoices and bills. 

Please know that I also appreciate what you've done so far such as adjusting the screen view and verifying & rebuilding the data. 

Since the issue persists, I'd suggest contacting our QuickBooks Desktop support team to investigate this matter further and provide permanent fixes. 

Here's how:

1. Go to the Help menu, then select QuickBooks Desktop Help.
2. Select Contact Us.
3. Enter a summary of your concern, click Continue, and choose a way to connect with us. You can either choose to chat with us or have us call you.

Furthermore, here's a resource you can browse for you to be able to learn how to keep QuickBooks for Mac up-to-date so you always have the latest features and fixes: Update QuickBooks for Mac to the latest release. 

If there's anything else you need further assistance with when managing your account, let me know in this thread so I can further back you up. Keep safe there.

Hello I have the quickbook mobile app which I use to invoice clients on the go and to confirm payments. Within the last few days my data is not showing the invoice generated under my clients and it is not allowing me to see previous generated invoice did the past month for that client. And when I generated a new invoice 10 minutes ago it disappear 

I appreciate the detailed information you've provided regarding your concern, Trader102. I'll gladly lend a hand so your invoices reflect on your QuickBooks (QB) app.

To proceed, let's refresh your QBO app. It helps reveal or update newly or previously generated invoices and other transactions in the program. Here's how:

For iOS devices:

1. Open your QuickBooks app.
2. Press the Settings menu and select General.
3. Pick iPhone Storage. Then, choose the QuickBooks Online app.
4. Tap Offload App to free up the app's data.

For Android devices:

1. Open your QuickBooks app.
2. Navigate to Menu ☰ and select More Options ⋮.
3. Press Settings and choose Refresh Data.
4. Confirm the action by tapping YES.

However, if the issue persists, please follow the steps from the Fix other app related issues section of this link to resolve the issue: Fix common errors in the QuickBooks Online mobile app.

You may also consider logging into your QBO account using your mobile browser to access and manage your invoices if the problem continues.

Additionally, to review the QuickBooks features available on your mobile device, you may check this link: Compare mobile app features. This way, you're guided with the functionality that you can use in the system.

I'm always here to provide needed assistance. If you have more concerns regarding your QB app invoices, kindly reply to this thread. Have a good one.