Thank you Maria.

It's our top priority to provide all your business needs, BigFootProductions.

Thank you for getting back to us. If you have any other concerns about any of our QuickBooks products, let us know by posting here in the Community. We'll always make sure that we'll always be able to answer you in a timely manner. 

If ever the solution requires time. please know we'll do everything to speed up the process so our program will provide what your business needs.

You may also want to keep with the latest update. Take time to read with our QuickBooks Blog.

Fill me in if you have additional questions with QuickBooks. The Community is always here 24/7 to help you.

There is a workaround for this in QBO.

1) As mentioned previously, Turn off Service Date (Account & Settings / Sales / Sales form contents / Service date : OFF)

2) Create a new item with a Blank Space Character ( "⠀" - [pasted between the quotes there and also found at https://www.compart.com/en/unicode/U+2800)

3) In your estimate or invoice, add the item with the blank space character and delete the quantity, tax and cost entries

4) Boom.

You can also use the blank space character to create space after lines by inserting it after a couple of carriage returns in the item description field

NOTE: This will not work retroactively if you have previously had Service Date ON. Invoices/Estimates created with Service Date ON will retain that information.

Seems like this issue has been going on for a long time.  Quickbooks is pushing very hard to transfer as many customers as possible to their online platform.  In doing this you would hope the the online version is just a good if not better than the desktop version.  All we want to be able to do is add a blank line on the invoice, you would think that would not be a hard fix!!!  Frustrating 

when  is this going to be available? using QB online is getting really frustrating

Although it is just another way to get around this problem, I have been using a special character that is just a blank space, but qb online recognizes it as an actual character so it keeps the line. It's just ALT+255 typed on the keypad.

I would love to be able to do what you did in your photo to separate sections of items by one blank line. Everyone else seems to think you cannot but you say you can. When I add or drag a blank line in between and save the invoice, my blank line goes away. How are you doing this?

What do you recommend if we NEED service date on invoices? I have several different items with several different dates. I just need a blank line to separate TYPES of items...HELP!

Hi there, Katy K. 

Let me make it up to you by ensuring you'll be able to show the service date on your invoices in QuickBooks Online (QBO). 

You can turn on the Service date option on the Account and settings page to add the column to your sales form.

 Here's how:

1. Go to the Gear icon and select Account and settings,
2. Click the Sales tab, then go to the Sales form content section.
3. Turn on the Service date option.
4. Click Save, then Done.

I also encourage you to visit this resource that will guide you in personalizing your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.

Keep your post coming if you need more help with adding service dates to invoices. I'll be around to help you always. Keep dafe!

The service date is there, that is not my problem. Someone said you could get blank lines between sections of items if you turn that off. I need it ON, and I also need to be able to have blank lines in between types of items on my invoices. Is this possible?

Hello there, @Katy K.

I want to ensure we're on the same page. If you're referring to adding a line in between the items when creating invoices/estimates, you may need to click on the last box/line under Product/Service. But if you mean adding a blank line between 2 already existing lines to add a product or service, it's currently unavailable in QuickBooks Online (QBO).

If you want to personalize your sales forms and add important information that matters to your business, you can do so. QBO has the tool to create attractive, professional-looking invoices, estimates, and sales receipts. For the detailed process, visit this article: Customize invoices, estimates, and sales receipts in QuickBooks Online.

If you need tips and related articles when managing your account in the future, feel free to visit our Community website for more insights.

If you have any more questions or concerns, please don't hesitate to comment below. Have a good rest of your day!

I just don't get it. Many many people have been asking for the ability to add a blank line between items for 3+ years at this point. On one invoice, I will have several different TYPES of items that look awful all mashed together. I was able to separate by an empty line in QB desktop. We are just asking for a very simple feature to be added that we had before on desktop. Please try to send this on. Thanks!

I wish I could add this kind of feature in QuickBooks so you can save your time, @Katy K.
 

We're always looking for ways we can make QuickBooks Online (QBO) better for all users. I know that being able to add lines  between your items when creating invoices. However, this feature is not yet an option in QBO.

I recommend you let our product developers know what features you'd like to add. Sending your feedback will help us not only improve the product, but also will help us know what works best for you. 

Here's how to send your request:

1. Go to the Gear icon in the upper.
2. Choose Feedback.
3. Enter your suggestion, and click Next.
4. Select a category.
5. Click Send message.

Your feedback helps our Product Development team determine which feature will be implemented in the next future update. The change is also based on how popular a specific feature request is. Our product developers are continuously reviewing all customer's feature request. 

You'll want to check these articles to learn more about managing your sales transactions:

• Invoices and payments
• Sales and customers

If you have more questions about your invoices, please let me know the details below. I'll add some guides and steps to help you complete your tasks.

I have found that if you add a line and enter the following character, it will show as a blank line when PDF invoice is created.

ctrl+2800

hold control and type 2800

It took me a while but figured out how to add space between line items.

(I'm on a Mac using QB Online with Safari)

At the bottom of your previous line item, hit Return to add a line space then type Option-Space.

I did that a few times between line items and now I have the space I need so my client can actually read the estimate (She specifically requested space between the items since she couldn't process the information).

Not sure how to do this on a PC but I'm assuming it's very similar, like control-space or whatever.

This doesn't absolve Intuit from its negligence. I read this entire thread that started 4 years ago and they still haven't provided a simple fix? Come on kids......

I have suggested this MANY times and no one seems to do a darn thing about it. Why is this such a difficult thing to do??? It seems that other ridiculous updates seem to come in all the time. Get with it QB. Why am I paying this money when a simple thing like a blank line can't be added??????

That doesn't work. It shows a blank line when you are looking at it, but when it goes to the customer, oreven gets printed, the line goes away and you are back to where you started.

This was one of the main annoyances that made me switch to QB desktop back in 2021, now im back to QB online as i dont have time to deal with the lack of automation in QB desktop and i am quickly reminded by how annoying not being to add a simple blank line is. Cant believe its been 2 years and QB still cant allow its Online clients to have a blank line on an invoice or have a line with only a description but no qty/rate/amount. 

I duplicate an Invoice as it has the same information for that item, but when I need to insert a row between it does not allow me to do so.  Also you cannot use the arrow key for up or down.  It's frustrating.

I understand how you feel about this situation, @sandyrolt. Rest assured, I'm here to guide you on how to manage this. Inserting a row between items in an invoice is possible by dragging an empty row line in between the items. However, arrow key navigation isn't available. I'll guide you on how to achieve this.

Here's how:

1. Edit the Invoice duplicate.
2. Select Add lines.
3. Drag the empty line between the items by dragging the nine dots button.

That's the best way to create a separation between line items. However, if you save or print the invoice, QuickBooks will automatically eliminate empty lines. For this separation line not to be eliminated, you'll need to add a description with any text in it. A negative symbol is the best option.

In the future, you can check out this article to learn how to print multiple sales forms in QuickBooks Online.

Let me know if you have other concerns about managing invoices. I'd be glad to help you anytime.

Thank you so very much.  I hope the Tabs or arrow work because I need to just change the amounts in a column, so I press the down arrows for each rows.  I have a lot of Invoices for billing each week.  

Thank you.

Hello, @sandyrolt.

Thanks for getting back to us and providing updates.

I'm thrilled to hear that my colleague was able to provide you with the essential details that helped you successfully resolve your issue. I'm grateful that my colleague provided you with the necessary information to resolve your issue.

Feel free to reach out if you have any other questions or concerns. Have a good one!

This still is not working, and by being forced into the "New Invoice Experience," the old way of using a non-printing character to force a line is no longer working for it now forces a "0.00" at the end of the line in the Amount column. 

There's no apparent workaround. I'm forced back to having no lines between items which make the invoices look scrunched.

PLEASE  add a very simple "Insert line" in designing the Invoice template with no $0.00 printing at the end of the line. So many people have requested this, and it falls on deaf ears for years now.