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Level 1

Offset Printed Report Columns

We recently upgraded to Quickbooks 2020 Desktop for Mac and the reports look good on the screen, but in the print preview and on printed reports, column totals are offset from the other values in the column. How do we fix this?

10 Comments
Moderator

Re: Offset Printed Report Columns

Hi DennisKillmer,

 

Let's try to fix the report column by updating the QuickBooks Desktop for Mac. Please refer to this article for detailed steps on how you can do it.

 

You may also need to re-install the printer driver and look for a supported website to help you with this. Once you've set up this successfully, you can now try to print the report again.

 

Let me know how it goes. I'll be right here in case you need more help with QuickBooks Desktop Mac.

Level 1

Re: Offset Printed Report Columns

Hi, there.

 

There were no available updates for Quickbooks and I updated the printer driver to the latest version, but it still looks the same. I even saved a PDF version of the report and the totals are offset there too. I sure appreciate your help.

 

Thank you,

Dennis

Level 1

Re: Offset Printed Report Columns

Hi, there.

 

There were no updates for Quickbooks and I updated the printer driver to the latest version. It still prints the same and I saved a PDF version of the report and it looks the same. I included a portion of the PDF version of the report in my response.

 

I sure appreciate your assistance.

 

Thank you,

Dennis

Highlighted
QuickBooks Team

Re: Offset Printed Report Columns

Thanks for getting back to this thread, @DennisKillmer.

 

I appreciate your effort in updating your printer driver. When printing forms or reports, QuickBooks will depend on the PDF viewer installed on your computer. 

 

I encourage you to consult a computer technician to check your PDF viewer and to ensure that it is in the latest version. 

 

Don't hesitate to drop by if you have any other concerns. Have a good one! 

Level 8

Re: Offset Printed Report Columns

The printed reports look different than the onscreen reports. We changed the way the onscreen ones look several years ago.  We had a task this year to update the printed reports to look the same as the onscreen but didn't get to it.

 

It sounds like that's what you want?

Level 1

Re: Offset Printed Report Columns

Any idea when this might be fixed?

 

Thanks!

QuickBooks Team

Re: Offset Printed Report Columns

Hi DennisKillmer,

 

You can update your Adobe reader to the latest version. Let me share them with you to fix any printing issues.

 

Once done, you can run the QuickBooks PDF & Print Tool. Then, try printing a report.

 

I got this article in case you have other questions about QuickBooks for Mac: Account Management.

 

Let me know if you need anything else. I'll make sure to get back to you.

Level 1

Re: Offset Printed Report Columns

It looks like this tool is for Windows and I am running the Mac version.

Level 1

Re: Offset Printed Report Columns

I found a work around for printing a report with the columns misaligned. Even though the columns LOOK straight on the screen, they would print offset.  

 

If I drag each column in the report to the left - I am able to print a report with the columns aligned!!

 

Incidentally, this is EXACTLY the same thing I had to do with my 2016 QB version! Sad to say.

 

Please consider a fix -in the next update!  It takes time to prepare reports and when you have to go in and modify every one in order to have a professional look to the report it is costly!

 

 

QuickBooks Team

Re: Offset Printed Report Columns

Hi DennisKillmer,

 

Great job on coming up for a workaround. Let's perform other troubleshooting steps so you won't have to drag the columns of your report. 

 

Before we start, have you tried changing the scale? If you haven't yet, I'd suggest doing it so.

Here's how:

  1. Open your report, then click Print or Preview.
  2. Click Show Details to adjust the print settings.
  3. Go to the Orientation section and make sure the scale is set to 100%.
  4. Make sure the ▼ drop-down menu has Paper Handling selected and that Scale to fit paper size is unchecked.
  5. Make sure the border is set to None.

Once done, print the report and check the columns again.

 

If you're getting the same results, please contact our Customer Care Support so we can create a case for you and investigate further.

 

You can also visit our page in case you need some help articles for your future tasks: Topics for QuickBooks Desktop for Mac.

 

Know that you're always welcome to post if you need help with anything else.

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