More people need to know about this. I just found out about this and this is forcing us to look at other alternatives. We are a small nonprofit and this is outrageous that they are forcing us to a subscription based model and off quickbooks desktop. It seems they dont care about us customers anymore and just want to extract as much revenue as possible out of long time paying customers.

@kyle65c 

If you are a non profit, contact TechSoup to get a new QB Desktop license with a special rate. Another option, if you only need to have a single user license, you can use the trial version for any QB Desktop edition to save your budget for good. 

Hi - QB does not care anymore except for the almighty $$. I have continued using my Desktop Pro 2020 and run my own payroll manually. I have only 3 Employees and I pay them monthly so I have streamlined the process. I recommend you continue to use your desktop version. If you have a larger payroll, you may be able to find a CPA or accounting office who will run your payroll and then you can enter the payroll data yourself when they send over the details. I send in paper reports of my quarterly 941 filings. It's really simple.. I also still use older versions of desktop for a couple other clients - Desktop Pro 2018. They will continue to work and you don't need the updates. 

Thank you for the recommendation. I am the owner and the only employee of my small business so I plan to continue to use the desktop 2021 version. I just need to make sure that I can continue to use the credit card scan/chip reader. 

While many people do this (including myself), the risk you take is data corruption.  I run a managed service provider (IT) for about 20 years and we support 300 micro and small business clients.  About once a year, one client will have their QuickBooks database file become corrupted.  In that case, the only resolution is to sent the file to Intuit's data file team.  And they'll only assist if you have a current version of QuickBooks.  Otherwise, you are SOL and have to start the company file over again from scratch.

We all cannot believe the path Intuit has chosen to take in regards to discontinuing the desktop and point of sale software.  It is nuts.  This is what adds to inflation.

@jl06 

And they'll only assist if you have a current version of QuickBooks. Otherwise, you are SOL and have to start the company file over again from scratch.

You can purchase a 3rd party file repair service. You'll only start over if the level of data corruption is too bad.

We've found third parties to be not reputable and inconsistent.  Do you have recommendations of any success stories?

@jl06 

Have you checked @Fiat Lux - ASIA ?

@jl06 

Contact me in private for details.

I only use QuickBooks' check register to indicate expenses and deposits.  That's all I use it for.  Will I be able to continue to do that without having to upgrade?

Let me provide some information about the discontinuation policy on QuickBooks Desktop (QBDT), Ellie. 

Yes, you'll still be able to use the QuickBooks check register without upgrading to the newest release. However, you may have to access your account or company file without utilizing the internet to prevent the system from asking you to upgrade your QBDT version. 

If you are using an outdated one, you may experience performance issues. I suggest performing basic troubleshooting steps to resolve these. Additionally, you can utilize the QBDT Tool Hub to address common problems and errors, such as company file issues, network problems, installation issues, and various error codes. 

I'll add this article for additional info: QuickBooks Desktop service discontinuation policy. 

Moreover, you can browse through these resources to learn about managing your check registers in QBDT: 

• Bill shows as unpaid after writing a check in QuickBooks Desktop
• Deposit payments into the Undeposited Funds account in QuickBooks Desktop

Don't hesitate to post here in the Community space if you have more questions about the discontinuation policy. Stay safe! 

Will the web connect app still work after May 31, 2024?

@ElsyKROX 

Which QB Desktop year version do you have?

Several, 2021 is most used

@ElsyKROX 

The feature will be disabled after May 2024. You need to use QB Desktop 2022 or a newer version version to keep the feature active.

How do I upgrade to 2022?

is that the newest version that isn’t online or enterprise?

what about qb payments? Will that still work for 2022 for a while longer?

@ElsyKROX 

You can purchase QB Desktop 2024 Pro Plus or Premier Plus to upgrade your version. You must call Intuit Sales team by phone to purchase the new license. Another option, contact @Fiat Lux - ASIA and they can help to obtain the license + you can get $100 cashback.