Quickbooks Desktop accrued revenue

By following these instructions, we can get rid of those entries with ease, @kgenz.

In QuickBooks Desktop, there are ways to remove the amounts. You have the option to create a general Journal Entry to write off the value. Before that, make sure to consult your accountant for proper recording.

First, you’ll want to create an appropriate journal entry. Here are the steps:

1. Go to the Company menu, then select Make General Journal Entries.
2. Change the date and fill in the entry number if necessary.

                  For a customer with an overpayment:

                     a. Select the Account field and select Accounts Receivable from the dropdown list.

                     b. Enter the amount under the Debit column, then select the customer.

                     c. Select the offset account and enter the amount under the Credit column.
                 

                   For customers with an underpayment:

                      a. Select the Account field and select Accounts Receivable.
                      b. Under the Credit column, enter the amount, then select the customer name.
                      c. In the next line, select the offset account and enter the amount under the Debit column.
                

     
      3. Click Save & Close.

Once done, you’ll need to apply the general Journal Entry to the existing Credit/Debit. Let me show you how:

1. From the Customers menu, select Receive Payments.
2. Enter the name of the customer in the Received From field.
3. Click the invoice and choose Discounts & Credits.
4. Under the Credits tab, select the available credit and hit Done.
5. Press Save & Close.

Kindly update me if you need further guidance. I'm always here to lend a hand. Have a great day!

MadelynC,

The second part of your response is the process I needed to clear those transactions from A/R . The first part was not relevant to my specific question and will most likely be confusing to non-accountants.  

Thanks for your response,

Krista

Hi there, Krista.

Thank you for your feedback and I'm happy to know that the steps provided by my colleague MadelynC work in clearing transactions from Accounts Receivable (A/R).

In case you need additional resources while managing QuickBooks and A/R transactions, I also recommend checking out these links:

• Find QuickBooks help articles, Community discussions with other QuickBooks users, video tutorials, a...
• Get started with customer transaction workflows in QuickBooks Desktop

Please know that our doors are always open here on the Community page. If you have any other QuickBooks questions in the future, feel free to leave a comment below. I want to make sure everything is taken care of for you. Cheers!