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May 1, 2020
Question

Report Group sharing

  • May 1, 2020
  • 2 replies
  • 28 views

Is there a way to share report groups? I made a report group I shared with the other users. However, the other users only see the reports individually not as a group so they have to print them one-by-one.

2 replies

Level 4
May 1, 2020

Hi there, @ bgoon.

When you share a report in QuickBooks, it will be sent out one at a time on a shared group. You can use the management report to send the report as a group.

 

Here’s how:

  1. Go to the Reports menu.
  2. Choose the Management reports section.
  3. Click the View drop-down and choose Send.
  4. On the Email Management Report window, enter the email address of the clients or users you wanted to send the report.
  5. Hit Send email.

 

I've also added this article that can guide you in customizing reports in QBO. That way, you'll learn how to generate reports to show the data you need: Customize reports in QuickBooks Online.

 

You're always welcome to post here anytime you have other questions or concerns. 

bgoonAuthor
May 1, 2020

I don't want to send the reports. I want other users to be able to run them. I setup a report group called monthly financials. It has several reports grouped under it (balance sheet, profit and loss, etc) . When others login they don't see the group. They just see the individual reports. I tried making a report group in the management report section but other users cannot see these reports at all.

 

bgoonAuthor
May 1, 2020

Good evening, @bgoon

 

Thanks for following up on this thread. 

 

Before going into detail, this sounds like it may be a user restriction that was set up when you first set up the user on your account. QuickBooks allows you to give users specific assess to features. 

 

You can manage your users in QuickBooks Online and here's how:

  1. Select the Gear icon in the left corner. 
  2. Under Your Company section, choose Manage Users
  3. Click the Edit button next to the user's name. 
  4. Once you're on the Edit user settings window, pick the Role drop-down. 

 

For more information about the different types of roles in QuickBooks Online, you can refer back to this article: User types in QuickBooks Online

 

Feel free to comment below if you have any more questions. Have a good rest of your day!


They are all setup as "Standard users" with "All" on the access question. I just made the reports yesterday so I know it was not a timing issue where they were not users before I created the custom reports.

April 2, 2022

Adding a big plus 1 here.

 

bgoon, and all, you're spot on with your complaint (and politely so,) but the QBO team doesn't quite seem to get the questions.

 

Throwing in my two cents for what I think we're all asking for. QBO team, hope you might hear this and share to the dev team, or product team, or whomever needs to hear.

 

Image attached and below hopefully helps illustrate some of the problem.

 

I own a mid-sized construction firm, a heavy, Advanced subscriber/user of QBO,  and have the need to regularly create or update many custom reports, to be shared with our team of QBO users. The current shared reports feature is quite frustrating in QBO.

 

As outlined in other comments here, we have no ability to organize these reports for the team. Individual users can create and manage their own report groups, but that relies on each user to make this effort.

 

In our use what's perhaps worse still, is the way updates to shared reports currently work. When one user updates their shared report, it creates duplicates for all other users. When saving simple updates to a shared report, like a name change or revised date range, the shared report creates a new duplicate report for other users with a suffx -1,-2,3, etc.

 

This greatly multiplies the problem of individual users having to manage their own groupings, as any shared report with a settings update must be organized, and old reports deleted, again, and again, and again, and again...

 

Please, somebody out there on the QBO team, consider providing a cleaner way to share, organize, and update shared reports with other team users.

 

And then for anyone who's listening, would love to talk about overall limitations seemingly baked into QBO for those of us who need reporting on our Work In Process costs in balance sheet accounts...

 

Cheers,

Shane Roach

South Haven Builders

Atlanta, GA

 

Level 8
April 2, 2022

Thanks for bringing this to our attention, Shane Roach

 

I know how convenient to have those functionalities in managing your reports. To add your vote and help improve your experience in the program, I'd still encourage directly sending feedback to our Product Development. We always track the requests that we receive from our customers and take them into consideration when prioritizing feature development. Here's how:

 

  1. Sign in to your QBO account.
  2. Select the Gear icon, then choose Feedback.
  3. Enter your comments or product suggestions.
  4. Click Next to submit your feedback.

I'm also adding these articles that will help you speed up the reporting process in QuickBooks Online:

 

Don't hesitate to add a comment below if you have any other concerns or further questions. Have a good one.

January 11, 2023

I have read this thread, provided feedback, but frankly the time it took for the QB team to clarify this was poor and I am sure the developers could have created a solution quicker!