Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
In QuickBooks Desktop Enterprise 24.0 Scheduled Reports feature is not working. Able to add a schedule for a report but at scheduled time no emails are sent. In the Scheduled Report Center page it is showing a banner that "QuickBooks found that your Windows is running in high UAC, which blocks the schedule reports"
But UAC settings is set to the lowest level(Disabled) in my windows 10 64-bit PC. Tried running QuickBooks as as admin and restarted multiple times still issue is not resolved.
Is this feature working for any one else?
QuickBooks technical support please help with this issue.
Facing the same issue, anybody have idea on this ? @MaryAnn_E @AileneA @AlexV @Tori B @Rejeil_O @Kurt_M @IamjuViel
It can be challenging, dev.
I appreciate the troubleshooting steps you've taken to resolve this issue.
Since the necessary steps to eliminate this have been preformed, but still experienced the same results, I recommend contacting our support team. They have the resources to securely determine this issue through screen sharing while ensuring you're personal information remains safeguarded.
Here's how:
In the meantime, we can run the reports manually and download them in Excel format. This will allow us to send them via email.
Let me know if you have follow-up inquiries about managing your scheduled reports. I'll get back to you as soon as I can. Keep safe!
Hello! Has anyone found a solution for this yet? I'm experiencing the same issue even after disabling UAC.
Hi there, @JerviM. Thanks for joining this thread.
At the moment, there's an ongoing investigation (INV-102625) about QuickBooks Desktop (QBDT) Scheduled Reports failing to send. However, I appreciate your effort in trying to fix this by disabling the UAC.
As a workaround, you can export the report as Excel and manually send it to your customers. Here's how:
Check out this article for more info: Export reports as Excel workbooks in QuickBooks Desktop.
After that, you can convert the Excel into PDF or the style you want. Then, send it to your customer.
In the meantime, I recommend contacting QuickBooks Desktop (QBDT) to add you to the affected users list. Once updates are available, you'll be notified through email.
If you want to personalize your report's font and style, you can read this article: Customize reports in QuickBooks Desktop.
Let me know if you have additional questions about managing your reports. We'll be willing to help. Keep safe, and have a good one.
Your contribution to this topic is highly appreciated! Your post was not only informative but also sparked thoughtful reflection. Your knack for simplifying intricate concepts is commendable.
Thank you for your generous words and feedback, @pcliaremontu.
I appreciate you taking the time to share your experience with us, and we're glad to hear that the solution provided by my colleague suits you well. It's great that you were impressed with the efficient response.
If you have any questions or concerns, please inform us by leaving your comment below. We're here to lend a hand.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here