Scheduled reports not starting

Let's work to resolve this issue, Rxelent. I appreciate your efforts and confirm that you have met all the requirements to ensure your report will be sent on time.
 

Before we proceed, have you checked if your Keep QuickBooks running for quick startups option is turned off? We need to make sure that it should be turned off to ensure you can schedule reports. Follow these steps to be guided in checking it:

1. Select Edit from the top menu bar.
2. Choose Preferences.
3. Go to General, then click the My Preferences tab.
4. Untick the Keep QuickBooks running for quick startup checkbox.

For more details about this topic, read this article: Set up and modify Scheduled Reports. 

If you are still experiencing the same issue after trying the procedures mentioned above. In that case, I recommend running the Verify and Rebuild Data utilities to get to the root cause of the problem. The Verify Data utility scans the company data file for any data damage or corruption and identifies any potential issues found. On the other hand, the Rebuild Data utility repairs the identified data issues and restores the damaged or missing data.  

It's possible that your file has been damaged or there is a data integrity issue causing the program to fail to send the scheduled report. In such cases, running the Verify and Rebuild Data utilities can help quickly isolate and resolve the problem.

For faster reporting in QuickBooks, here are some useful references:
 

• Setting up report preferences
• Customizing reports
• Memorizing reports

Feel free to contact me if you have additional questions about running scheduled reports in QuickBooks. I'm always up to lend a hand. Have a great day!

There is no option for keep QuickBooks running on my version of QB.

I have also rebuilt and verified the software twice with restarts and it has found no errors. I have resorted the memorized reports as well. I also moved my company file to a location on my local drive to see if that would help and it has not. My reports are still "not started".

Let me assist you in resolving this matter and successfully starting your scheduled reports, Rxelent.

Since you've mentioned that you're still encountering some issues despite utilizing the verify and rebuild option, let's use the QuickBooks Tool hub to resolve this. This feature will help us greatly since it helps fix the common errors when it comes to fixing company files such as running your report. In addition, ensure that you've installed the most recent version of this Tool hub for a better user experience. 

There are different kinds of tools that you can use. Each of them has different kinds of uses. You may utilize the Quick Fix file since this will fix any company-related issues. 

Here's how: 

1. Close QuickBooks.
2. Download the most recent version of the QuickBooks Tool Hub which is 1.6.0.3. 
3. Open the file you downloaded (QuickBooksToolHub.exe).
4. Follow the on-screen steps to install and agree to the terms and conditions.
5. Once you're done installing, double-click the icon on your Windows desktop to open the tool hub. 
6. Run the Quick Fix my file to fix common data issues. 

You can view this detailed material to help you more about other things that you may use whenever you encounter other issue/s: Fix company file and network issues with QuickBooks File Doctor. 

We always have your back whenever you need our help. Just comment in the comment section and we'll be there to help you.

I ran the quick fix and got a lot of path not found messages and it could not find files it was looking for (see attachment). Does the company file and other files need to be in a specific folder?

I also ran the file doctor and it did not find any problems.

I understand the urgency of resolving the issue you encountered running reports with QuickBooks Desktop, Rxelent. No worries, I can offer you the quickest solution for help.

Since all possible troubleshooting processes and workarounds have been exhausted, I suggest contacting support for real-time phone assistance to resolve your issue to greater efficiency.

How to get a call or chat from us?

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help/Contact Us.
3. Select Contact Us.
4. Give a brief description of your issue, then select Continue.
5. Select to chat with us or Have us call you.

Please note our business hours are from Monday to Friday between 6:00 AM to 6:00 PM.

Moreover, you can also check our Contact QuickBooks Desktop support for more details.

Feel free to comment below if you have other questions about the QuickBooks Desktop program. I'm sure to help anytime. Have a great day!

@Rxelent 

Run the Condense Data utility with any scenario for testing purposes. If you didn't encounter any error messages, your file is fine and the rootcause should be in the QB Desktop program itself.

I ran the condense data utility and did not come up with any errors.