The entries on my invoices are out of order. I enter them daily and need them to remain in date order. How do I fix this?

Hi there, pathtosolace.

Welcome to the QuickBooks Community. I'll share steps to ensure that your invoices remain in date order.

I suggest going to the Invoices section and filter the Status to All and date option to set them as ascending or descending order. That way, the daily entry that you've entered are managed accurately.

Here's how:

1. Click the Invoices menu on the left panel.
2. Choose the Status drop-down arrow and choose All.
3. Click the Date reorder drop-down arrow to re-arrange the order of your invoice list depending on the data you need.

You can click this article to see additional information on how invoices work in QuickBooks Self Employed: Create invoices in QuickBooks Self-Employed.

Please refer to this article to view various information on how QBSE is designed to help you record your self-employed income and expenses, track mileage, and prepare your Schedule C: QuickBooks Self-Employed Overview.

Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.​

That isn't the issue. The problem is that individual entries on the invoice need to be sorted by date. I put them on am invoice by date but they get reordered into a random sequence. For example:

5/1/21 service name

5/2/21 service name.

They start in order but when I go back into the invoice, they are out of order. For example:

5/2/21 service

5/6/21 service

Make better sense?

Thanks for getting back to us, pathtosolacev. 

For now, the invoicing part of QuickBooks Self-Employed (QBSE) is mainly used for creating invoices, sending them out to customers, and collecting payments. The program will also use the date that it was marked Paid as the payment date.  

I'm attaching this handy article for more information about invoices in QuickBooks Self-employed. 

• Create invoices in QuickBooks Self-Employed  

Stay in touch if there's anything else I can help you today. Just mention my name and I'm glad to help. Stay safe!

That still doesn't help. What I'm getting at is individual line items on my invoices are entered with a date; 6/01/21, then a description of what I did that day.. for some reason, the entries are getting shuffled. How do I fix this?

Hello there, @pathtosolace.

I appreciate you following the thread. Since you're still getting the same error after all the answers provided by my colleagues, I'd recommend you contact QuickBooks Self-Employed Support.

Here's how:

1. Sign in to your QuickBooks Self-Employed account.
2. Go to Assistant.
3. Select Contact Us.
4. Enter your concern, then select Let's talk.
5. Choose a way to connect with us:

• Start a chat with a support expert.
• Get a callback from the next available expert.
• Ask the community to get help from businesses like yours.

Please refer to this article to view various information on how QBSE is designed to help you record your self-employed income and expenses, track mileage, and prepare your Schedule C: QuickBooks Self-Employed Overview.

Get back to me if you have any additional questions with invoices. I'm just a post away.

I have the same issue - when I load up expenses onto an invoice they are out of order.  I can drag them into the correct order on screed but when I hit save and preview the invoice they are all out of order again.  Is there a fix for this or are they just loaded up in the order they are entered onto the system?

I want to ensure you're able to get your invoices in order, @timasson.

To start, let's perform some troubleshooting steps to fix this. There are times that the browser is full of frequently accessed page resources, which causes some errors or unusual responses. Let's start accessing your account using a different or a private browser. You can use either of these shortcut keys:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

Once you have successfully added a hire date, go back to your regular browser and clear its cache. This is done to speed up the process next time you do a transaction in QuickBooks Online. Also, an alternative way is to use other compatible browsers.

I've also attached some articles you can refer to for your future guidance and detailed steps in managing invoices:

• How to customize invoices, estimates, and sales receipts.
• How to record invoice payments manually.

Keep me posted if you have further questions about your invoices in QuickBooks. I'll be happy to help. Take care and have a pleasant day!

I changed to the OLD LAYOUT, button at top of invoice.  You will be asked questions, but trust me this worked for me.   In the OLD LAYOUT you can move items around.  Save it and then go back to the CURRENT LAYOUT and items will be in the correct order.   I realize this is time consuming, but until GBO is undated to move items, I find a way for me, to make it work.  

I’m having the same

problem from my iPhone!

All my invoices are in a random order and I have to manually search for them to mark

as paid 

please could you help? 

Thanks for bringing your concern to our attention, @Bekka86.

In your case, you can uninstall and reinstall  the application. Then check if the system manages to organize the invoices in order. This can help us identify if this is a bug in the application.

To uninstall:

1. Hold or long press the QuickBooks Self-Employed icon. 
2. Click on the (x) and select yes to uninstall.

To install:

1. Go to the Play or App store.
2. Search for the QuickBooks Self-Employed app.
3. Click on Install.

If it persists, I recommend contacting our Care Support team through the app. Log in to your QuickBooks Self-Employed. You can click the Assistant option or click the Help icon located in the upper right-hand corner.

1. In the Help window, click the Contact Us button at the bottom.
2. Enter your question and click the Continue button.
3. Select Start a chat or Get a callback.

Furthermore, you can check our mobile app tutorials if you need more tips about application navigation.

Please comment with your update here so I can assist you more. I want to make sure you're taken care of. Stay safe and more power to your business!