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ainaregroup
Level 1

We are being charged so many fees for paid invoices. How do I lesson my fees. I already pay for this service?

We use the invoice system for our customers to pay with their bank accounts. We do not use the credit card service. Every time we are receiving a deposit we are being charged $9-$20 per "QuickBooks Payments Fees". Last month we were charged around $70 in fees. Please help us get rid of these extra charges. Thank you!
Solved
Best answer November 29, 2021

Best Answers
ShiellaGraceA
QuickBooks Team

We are being charged so many fees for paid invoices. How do I lesson my fees. I already pay for this service?

Thanks for reaching out to us here, @ainaregroup.

 

I have some information about the QuickBooks Payment fees. QuickBooks Payments charges a fee each time you process a transaction. Fees also depend on how you processed the payment.

 

To learn about the different payment fees, you can check the QuickBooks Payments website for the latest processing fee rates. You can also browse this article to view the fee types: Standard Payment Fees & Rates.

 

In your case, you'll want to check what kind of fee type you've subscribed to. Here's how:

 

  1. In your QuickBooks account, go to Gear.
  2. Select Account and settings.
  3. Choose the Payments tab. Verify your fee type.
  4. Click Done.

 

If you have questions about the incorrect charge, I recommend contacting our Merchant Support Team. This way, our support representatives can pull up your account in a secure environment and assist you further.

 

Please use this link to reach out: QuickBooks Payments.

 

Additionally, here's a guide that'll help you manage customer payment-related tasks: QuickBooks Paments.

 

Don't hesitate to leave a comment below if you have other questions or concerns with payment charges. I'll be around for you. Take care and have a good one.

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4 Comments 4
ShiellaGraceA
QuickBooks Team

We are being charged so many fees for paid invoices. How do I lesson my fees. I already pay for this service?

Thanks for reaching out to us here, @ainaregroup.

 

I have some information about the QuickBooks Payment fees. QuickBooks Payments charges a fee each time you process a transaction. Fees also depend on how you processed the payment.

 

To learn about the different payment fees, you can check the QuickBooks Payments website for the latest processing fee rates. You can also browse this article to view the fee types: Standard Payment Fees & Rates.

 

In your case, you'll want to check what kind of fee type you've subscribed to. Here's how:

 

  1. In your QuickBooks account, go to Gear.
  2. Select Account and settings.
  3. Choose the Payments tab. Verify your fee type.
  4. Click Done.

 

If you have questions about the incorrect charge, I recommend contacting our Merchant Support Team. This way, our support representatives can pull up your account in a secure environment and assist you further.

 

Please use this link to reach out: QuickBooks Payments.

 

Additionally, here's a guide that'll help you manage customer payment-related tasks: QuickBooks Paments.

 

Don't hesitate to leave a comment below if you have other questions or concerns with payment charges. I'll be around for you. Take care and have a good one.

Fiat Lux - ASIA
Level 15

We are being charged so many fees for paid invoices. How do I lesson my fees. I already pay for this service?

@ainaregroup 

What kind of business do you run? Are you running a B2B company? You can utilize a 3rd party processor to accept ACH for free.

ainaregroup
Level 1

We are being charged so many fees for paid invoices. How do I lesson my fees. I already pay for this service?


@Fiat Lux - ASIA wrote:

@ainaregroup 

What kind of business do you run? Are you running a B2B company? You can utilize a 3rd party processor to accept ACH for free.


 

Good to know! I will look into a good 3rd party processor for ACH payments. Any suggestions?

Fiat Lux - ASIA
Level 15

We are being charged so many fees for paid invoices. How do I lesson my fees. I already pay for this service?

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