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MirriamM
Moderator

My sales tax will not calculate on the sales invoice.

Hello there, @iampoolman.

 

I appreciate all the steps you've performed to resolve this. Since you're still getting the same results, I recommend contacting our Customer Care Team. They have the tools to help further investigate this in detail and figure out the root cause of the issue.

 

To reach them, follow the below steps:

  1. Go to the Help menu at the top.
  2. Select Contact Us.
  3. Enter your concern in the description field.
  4. Click Let's talk.
  5. Select either Start a chat or Get a callback.

 

To ensure that we address your concerns on time, I encourage you to check our support hours first.

 

In the meantime, let me share some resources that you can browse and use as a reference in managing and navigating around your QuickBooks account.

 

Please don’t hesitate to reach back out if you need anything else. I will be right here for you. Take care and have a good day.

Ben1567
Level 1

My sales tax will not calculate on the sales invoice.

When entering an invoice it shows on the QuickBooks screen the calculation for the tax how much the tax will be and the total of the bill includes the tax as well but when I print out the actual invoice by the sales tax box it's empty blank but the total still calculates the tax.

how can I have that the tax box on the invoice printed should show the amount of the invoice that goes for tax. 

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