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llt
Level 2

Why are ACH payments taking so long to get to my vendors?

ACH taken 3 day s max anywhere else. I do not understand why it is taking 10 days to reach my vendors.
10 Comments 10
KimberlyS
Moderator

Why are ACH payments taking so long to get to my vendors?

I appreciate you posting your concern here in the forum, @llt.

 

I'm pleased to share information about the deposit time for ACH payments to your vendors.

 

In QuickBooks Online, bank payments usually take 5-7 business days to deliver your funds to your Vendor. It's except for weekends and holidays. Also, please note that third-party delays will affect the delivery time.

 

On the other hand, for a seamless integration of your bill payments with QuickBooks, consider checking out this resource for more information: Learn about QuickBooks Bill Pay.

 

Please don't hesitate to comment below if you have further questions about the depositing time for ACH payments to your vendors and other QuickBooks Online-related concerns. I'm always around to help.

4Gal
Level 11

Why are ACH payments taking so long to get to my vendors?

@llt 

Consider to signup for a free Melio account as the backup option to pay with ACH for free and faster. You can choose Fast ACH for same day payment if required (1% fee up to $30).

https://affiliates.meliopayments.com/pricing

 

You can get $100 cashback to pay the first bill.

https://affiliates.meliopayments.com/cashback

 

llt
Level 2

Why are ACH payments taking so long to get to my vendors?

Can anyone tell me what tier I need to be at in order for my vendors to get normal 2-3 ACH payments, instead of 11 days? 5 to 7 days is not what is happening for me. We are no longer using bill, so there is no third party. Thanks for any additional support.

JamaicaA
QuickBooks Team

Why are ACH payments taking so long to get to my vendors?

I appreciate your patience in using ACH payments, @llt. Let me share with you some information about deposit speeds in QuickBooks. 

 

Please note the following payment processing times for standard delivery:

 

  • ACH: 3-5 business days
  • Check: 8-10 business days

 

If you are a QuickBooks Bill Pay user who meets the eligibility criteria, you can choose Faster ACH Payments to schedule bill payments. They can be paid in one business day, excluding weekends and federal holidays. For example, if you schedule a bill settlement with the Faster ACH payment for Tuesday, December 12th, the payment will be made to your vendor on Wednesday, December 13th.

 

You'll need to contact our experts to apply for faster ACH payments. They'll provide you with the necessary processing details and verify if you're qualified. Please refer to this article for further instructions: Contact Payments Support.

 

You'll want to learn more about QuickBooks Bill Pay. It includes scheduling or canceling one.

 

Here's your guide in checking when QuickBooks deposits customer payments into your bank account: Find out when QuickBooks Payments deposits customer payments.

 

Let me know in the comment section if you have further questions about processing payments in QuickBooks. I'm always here, ready to provide explanations. Keep safe. 

llt
Level 2

Why are ACH payments taking so long to get to my vendors?

Thanks for the info. Just to reiterate, vendor payments are taking 10-11 days with ACH. I am a vendor for the company I work for, so I know first hand. Our banks are major brands. Something is going on to delay this process. It would be highly appreciated if you would look into it, instead of repeating your 3-5 day processing mantra. 

JamaicaA
QuickBooks Team

Why are ACH payments taking so long to get to my vendors?

Hi there, @llt.

 

It's imperative that long processing time for ACH payments to vendors can be inconvenient. I see how time-consuming the delay is. Let's contact the department that handles this situation best.

 

To have our experts further look into this matter, you can follow the steps below:

 

  1. Go to the Help icon and choose Search.
  2. Click the Contact Us button and enter your concern.
  3. Press Continue.

 

See our operating hours in this article: Contact Payments Support. This way, we can assist you promptly.

 

Additionally, you can sign in to your QuickBooks Payments account. From there, check the status of the transactions.

 

Know that our experts are willing to do everything they can to help you. If you need anything else, add them below. 

4Gal
Level 11

Why are ACH payments taking so long to get to my vendors?

@llt 

Why didn't you try using the free 3rd party app I mentioned earlier to compare?

c2farrell
Level 1

Why are ACH payments taking so long to get to my vendors?

We tried using QB ACH payments and have found the same issue. Intuit has become a joke of a company to use. They are immediately withdrawing funds from our account and holding them for 10 days before transferring them to our customers. As their answers in the forum indicate, they will make excuses as to why there are reasons for the delay - all of them obviously not Intuit's fault. They are sitting on our funds and making interest off of our money while charging us fees to process customer payments. It's the same reason why they are discontinuing the desktop version of QB. They have become greedy and won't to force everyone to pay the monthly fee for an inferior product. We are actively looking for alternative accounting software. 

4Gal
Level 11

Why are ACH payments taking so long to get to my vendors?

@c2farrell 

We are actively looking for alternative accounting software.

 

You don't need to convert your data to a new program. Have you tried the app as I mentioned to integrate with QBO?

llt
Level 2

Why are ACH payments taking so long to get to my vendors?

I'm not interested in a third party solution. Thanks.

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