Why is my invoice and estimate screens blurry?

Hello there, @jwmachinefab.

Thank you for taking the time to post in the Community. Let me share some solutions so you can view the transactions clearly in QuickBooks Online.

There are times too much data can accumulate over time and cause issues when using QuickBooks on a browser. Since the screen is blurry, I suggest performing some troubleshooting steps to help isolate and fix the problem. 

Please start with accessing your account through an incognito window. This way, you can use QuickBooks without using cookies.

Here are the keyboard shortcuts to open a private browser:

• Google Chrome: press Ctrl + Shift + N
• Mozilla Firefox: press Ctrl + Shift + P
• Microsoft Edge: press Ctrl + Shift + P
• Safari: press Command + Shift +N

If you're able to run it without getting a blurry screen, I recommend you proceed with clearing the cache. It clears saved information from websites and fixes common problems similar to yours.

For additional reference, I've attached some articles you can use to view the recommended specs for QuickBooks, as well as how to improve its performance:

• System requirements for QuickBooks Online, Accountant, and QuickBooks Self-Employed
• Why is my QuickBooks Online slow?

Please let me know if there is anything else I can do to help by clicking the Reply button below. Have a great weekend ahead.

Actually, @AlcaeusF , It's an ongoing issue that started a week ago. 

@jwmachinefab, Here is a link to the thread that started a week ago, when the issue was first noticed.  

https://quickbooks.intuit.com/learn-support/en-us/do-more-with-quickbooks/blurry-screen-in-quickbook...

none of this helps!  fix it, QB

I appreciate you for going through the steps shared by my colleague, @jlong2.

Since the issue persists, I highly recommend contacting our Support team. There, they can securely check your account and find the root cause of this. They can also issue an investigation ticket to look deeper into this issue.

To reach out to them, you can follow these steps below:

1. Navigate to the (?) Help menu.
2. Click Contact Us.
3. Enter a brief discussion of your concern and click Let’s talk.
4. Select either Start messaging (if you preferred chat) or Get a call.

I also recommend checking our Support hours page to know the best time to contact them at a time that is convenient for you. 

I’m also attaching this link that you can use for your reference in case you need to convert your estimate to invoice.

You can always leave a reply on this thread if there’s anything else you need help with your QuickBooks Online (QBO) account. I’ll be around to assist you. Keep safe and take care.

@jlong2 &  @jwmachinefab, here is a link to another thread, where SO many are having the same issue, with the blurry screen. 

Go to page 2, scroll to the bottom.  There is a user there that posted that they have been in contact with Intuit, and what they said.

At least SOMEONE from QB/ Intuit will acknowledge the issue.  

https://quickbooks.intuit.com/learn-support/en-us/do-more-with-quickbooks/blurry-screen-in-quickbook...