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Glad to see and answer your post today, @gordon-azhomeand.
When a customer makes a payment via credit card, it usually takes 1-2 business days to reach your bank. While bank transfers (ACH) can take two to seven working days.
These also differ by the following factors:
Furthermore, you can contact our QuickBooks Payments team to help you check the status of your transaction.
I include articles with a further overview of the online payment processing of QuickBooks:
You're always welcome to post some more of your QuickBooks payment's concern in the Community, @gordon-azhomeand. Take care!
Thanks but this does not answer the question. I am describing what I think to be, a logic flaw on the payment processing page...linking the check box being checked to the actual transfer of money
It's my priority to ensure the fund is deposited in your account, gordon-azhomeand.
To start, I'd suggest checking the payment status if it's already processed or not. I'll gladly show you the way.
For more details, please see this article: Why are my Funds on Hold?.
I'd also recommend contacting our Payments Support Team to further investigate why the fund isn't deposited yet. They're also equipped with tools to determine the main cause of this.
Additionally, I've included these articles that'll help you manage your payments in QuickBooks Online:
Feel free to comment down below if you have any other concerns or questions about managing payments, gordon-azhomeand. I'm always glad to help in any way I can.
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