Let me guide you on how to fix the issue, KCCPA.
Technically, discrepancies and missing data are simply data issues. You'll have to make sure to update QuickBooks to the latest release. Then, repair your company file using the rebuild data tool to fix it. To do this follow the steps below:
- Go to the File menu, then hover over Utilities and select Rebuild Data.
- On the QuickBooks Information window, select OK. Follow the onscreen steps to save a backup.
- Let the tool repair your file. It may take some time. QuickBooks may seem stuck, but as long as you can move your mouse, the tool is working.
- When the tool finishes, select OK.
- Go to the File menu. Then hover over Utilities and select Verify Data.
- Let the tool check your file for data issues.
If the issue persists, you'll want to use the QuickBooks File Doctor to fix your company file. For more solutions that you can perform, refer to this article for your guide: Fix Data Damage On Your QuickBooks Desktop Company File.
In addition, you may find your previous reconciliation report showing as blank, you can always follow the steps on this article: Resolve Common Issues On Previous Reconciliation Report.
Keep me posted if you need anything else reconciliations and attaching documents. I'm always right here to help.
