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sales item
Returning Member

sales by item summary report

I am trying to run a sales by item summary and no data is showing up on the report.  what am I doing wrong?

3 Comments 3
ArielI
QuickBooks Team

sales by item summary report

Hello, @sales item.

 

Let’s go through a few steps to ensure that your report displays the data you need.

 

First, check the date range of the report to ensure it covers the period during which sales occurred. If the selected range does not include a timeframe with recorded sales transactions, the report will be blank. To adjust the date range, select the Dates drop-down menu and choose from the available options, or manually select the dates by clicking the Calendar icon in the From and To fields.

 

 

Additionally, you can customize the filters in your report. These filters allow you to focus on specific data, such as particular products and services, customers, or locations, enabling you to view exactly what you need.

 

If you have any further questions or need assistance, please let us know. We're here to help you anytime.

sales item
Returning Member

sales by item summary report

i have double checked to make sure the report included all sales and have changed the dates.  

Aldren18
QuickBooks Team

sales by item summary report

I appreciate you getting back on this thread, @sales item. Since the report still shows no data even after confirming the correct filters and date range, this suggests a data integrity issue with the company file itself rather than with the report settings.

 

The next step is to run Verify Data and Rebuild Data to identify and repair any damage that may be preventing the report from reading your sales transactions. If the issue persists, I recommend running the QuickBooks File Doctor tool to check for deeper file corruption.

 

Before proceeding, please ensure your QuickBooks Desktop software is updated to the latest version for optimal performance.

 

I’ll ensure this conversation remains open for any future updates and discussions.

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