I look forward to your reply and will I'll be sure to keep an eye out for it. You can always reach out to us here in the Community anytime you have questions or concerns. Take care and have a great weekend ahead!
The problem is that all of our previously scanned documents are not opening. The file shows but will not open. And our 3 computers are not working together off the same company file now. I just need help please!
Since the file shows yet you're unable to open the previously scanned documents, I'll recommend changing the User Account Control (AUC) in Windows. The main purpose of it is to protect the computer and reduce the exposure and attack surface of the OS.
Here's how to change UAC settings (Windows 10, 8.1, 8 and 7):
On your keyboard, press Windows+R to open the Run window.
Type Control Panel. Then select OK.
Select User Accounts. Then select User Accounts (Classic View).
Select Change user account control settings. (Note: If you are prompted by UAC, select Yes to continue).
Move the slider. -Set to Never Notify and select OK to turn UAC OFF -Set to Always Notify and select OK to turn UAC ON ( Note: if prompted by UAC, select Yes to continue.)