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DirkDoncic
Level 2

Since when do I have to create a separate sales receipt after categorizing transactions as sales? This is so cumbersome as to make Quickbooks unusable.

In the past, when I categorized a transaction as a sale, it appeared in sales reports. But now, it does not, and after 30 minutes on the phone with support, all they told me was that I also have manually create a sales receipt for each transaction. This is absurd! Who has time for that?
4 Comments 4
LieraMarie_A
QuickBooks Team

Since when do I have to create a separate sales receipt after categorizing transactions as sales? This is so cumbersome as to make Quickbooks unusable.

Hello, @DirkDoncic.

 

After categorizing a transaction as sales from your bank feeds, QuickBooks will automatically add it as a deposit. It'll only be added to sales reports if linked to customer transaction types, such as invoices and sales receipts.

 

Thus, you'll need to create an invoice or sales receipt first. Then, match it with the deposit.

 

  1. Go to Banking.
  2. Select the tile for the account you want to review.
  3. Choose the For review tab to start your review.
  4. Find the transaction you'll want to match.
  5. Note the DateDescriptionPayee, and amount spent or received.
  6. Select the downloaded transaction to expand the view.
  7. Select Find Match or review the matching records in QuickBooks. This is the possible matching transaction you already entered in QuickBooks. 
  8. Click the link next to each match to get more details.
  9. Make sure this is the correct match. In particular, review the Deposit toPayment method, and Bank account fields on forms for the existing transaction in QuickBooks.
  10. If this is the correct match, close the open transaction and choose Match.

 

Additionally, you can manually apply a deposit to an invoice as a payment

 

Fill me in if you need further assistance with managing your bank entries. I'm always available here to help. Wishing you continued success!

DirkDoncic
Level 2

Since when do I have to create a separate sales receipt after categorizing transactions as sales? This is so cumbersome as to make Quickbooks unusable.

This makes no sense to me. The profit and loss statement shows these transactions as sales. Why don't sales reports? And is this a new thing? Last year, with a previous business, I never had this problem. Transactions categorized as sales populated in sales reports.

JessT
Moderator

Since when do I have to create a separate sales receipt after categorizing transactions as sales? This is so cumbersome as to make Quickbooks unusable.

Hi DirkDoncic!

 

I understand your feedback about bank transactions not appearing in sales reports. It would indeed be easier if you don't have to record them as sales receipts. However, this has actually been the case for QuickBooks, and I am happy to share why.

 

Sales reports only include transactions that show the act of selling products and services, and these are the sales receipts and invoices.

 

Profit and Loss, on the other hand, shows transactions that are categorized as income (and expenses). Categorizing a downloaded transaction as a sale (income) doesn't necessarily show the act of selling products and services.

 

We can say that sales reports are processed-based while Profit and Loss is an account-based report.

You can reconcile your transactions after categorizing them.

 

I'm just a comment away if you have other questions about how QuickBooks handles your bank transactions.

DirkDoncic
Level 2

Since when do I have to create a separate sales receipt after categorizing transactions as sales? This is so cumbersome as to make Quickbooks unusable.

But I'm not doing anything differently. And for my last business, the Sales by Customer report populated solely based on categorized transactions.

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