Sub Product/Service

We have two ways to add a sub-product or service in QuickBooks Online, Nazmul.

First, we can use categories to group your products or services of the same type. I'll guide you how.

1. Go to the Sales menu and then select Products and Services.
2. Select the More drop-down menu, then choose Manage categories.
3. Click New category to enter the name of the category.
4. Select Save.

Then, let's assign your items to the category. Here's how:

1. On the Products and Services window, select New.
2. Select the item type.
3. Type in the name of your item in the Name field. 
4. On the Category field, click the drop-down menu and then select the category.
5. Enter the other necessary details, then click Save and close.

Aside from using category, we can also create a sub-account in the Chart of Accounts then assign it to the items. Let me guide you through the process.

1. From the Accounting menu, select Chart of Accounts.
2. Click New.
3. Select the correct account type and detail type. 
4. Place a checkmark in the Is sub-account checkbox and then select the parent account.
5. Give your new subaccount a name.
6. Once finished, click on Save and Close.

After that, let's add the sub-account to your item. Here's how:

1. Go to the Sales menu and then select Products and Services.
2. Select New, then choose the item type.
3. Type in the name of your item in the Name field.
4. Enter the other necessary details.
5. On the Income account field, select the sub-account.
6. Select Save and close.

Additionally, you can track your products and services from time to time using our reports in QuickBooks. To get started, go to Reports, then select Standard. From there, I encourage you to check out this article that will serve as your guide: Use Reports To See Your Sales and Inventory Status.

Please let us know if have other questions in managing your sales transactions in QuickBooks. This way, we'll be able to answer them for you.

Nazmul, mine isn't working either. Engineers have been working on my ticket for a week now with not one single piece of feedback. I can not duplicate a product or change a price or enter two products in a row. The drop down box is checked BUT there is NO data in the drop down menu and it will not let you save without something in that box. Extremely frustrating as I can't do my job. I hate to say it, but I'm glad somebody else is experiencing the same issue as maybe they'll work quicker at a resolve. My only work around is having to refresh my screen after every single entry and then start again, so time consuming and when you have alot of things to enter it's ridiculous!