Item Receipt. What is the best process with an "Item Receipt" with multiple items but the Vendor only bills you for a portion? A & B on receipt, bill is for A Only?

One of my companies has the "item receipt" option, but the second (other) company does not. How can I add that?

Thank you

Hello there, @caren1.

Thanks for joining us here in the Community. Allow me to step in and help add the Item Receipt option in your second company file.

The most likely reason why your second company file doesn't have the Item Receipt option is that the Purchase Orders and Inventory option is turned off in your Company Preferences. To turn this on, here's how:

1. Go to Edit menu at the top, then pick Preferences on the drop-down.
2. Select Items & Inventory on the left panel, then go to Company Preferences tab.
3. Put a check mark on Inventory and purchase orders active, then click OK.

Once done, you can create an Item Receipt by clicking the Vendors menu and selecting Receive Items. Just in case you need it, here's a helpful article that tackles receiving inventory in QuickBooks Desktop: Receive inventory.

That's it! Please let me know how it goes or if I can be of additional help. I'd be glad to answer should you have any follow-up questions about QuickBooks. Take care and enjoy the rest of the day.

Item receipt does not rely on Inventory or POs being Enabled.

Open any Bill and look top right at the checkbox for Bill received, or not. Remove the Checkmark. Now you see this is an Item Receipt, no longer a Bill.

This does change the Home Page workflow icons, though. Don't Enable PO and Inventory just to see this on the Home Page. It's a status Change from a Bill, so just Start from Enter Bill.

We are experiencing some issues when Item Receipt for Item A was matched to the invoice and paid, but when entering the bill against the Item B, then both items come over.  We're not sure if we're not doing something correctly or this is a system glitch. 

Let me help you sort this out, @ngocvu.

Verifying and rebuilding your company file resolve unexpected behavior when managing your item receipts and creating bills.

Here's how:

1. Back up the QuickBooks company file.
2. To verify the data
   1. Click the File menu.
   2. Select Utilities.
   3. Choose Verify Data.
   4. If the Verify Data pop-up window appears, just click OK.
3. To rebuild the data
   1. Go to the File menu.
   2. Choose Utilities.
   3. Select Rebuild Data.
   4. QuickBooks will prompt you to create a backup copy, click OK.
   5. Follow the on-screen instructions to complete the backup. You can check out our guide on how to create a backup for reference.
   6. Once the process is complete, click View issues.
   7. Close the QuickBooks Verify/Rebuild Results window.

Once completed, let's delete and recreate the Item Receipt for Item A. Lastly, enter a bill for Item B. For more detailed steps, you may check this article: Enter bills against inventory.

Also, these articles might come in handy:

• Resolve data damage on your company file
• Receive inventory

You can always get back here in the Community if you have other questions about the Account Payable workflows in QuickBooks. I’m always here to help.

I know this is an old post;  but I am struggling with this now;  I cannot edit my item receipt; or remove the item;  I get the negative inventory window;  any other suggestions or am I doing something wrong?

Thanks for joining this thread, dianem1.
 

Have you tried the couple solutions mentioned in qbteachmt's post? If not, I'd recommend reviewing and trying the one that matches your situation.
 

One option is to treat the payment as a partial dollar amount and turn your entire item receipt into a bill. Afterwards, you can use the Pay Bills feature to partially pay it.
 

The other option is to split your receipt into separate receipts, preserving the original date. You can remove your line item from the original receipt and make a bill using its original date.
 

I've also included a detailed resource about working with negative inventory which may come in handy moving forward: Fix negative inventory issues
 

If there's any additional questions, I'm just a post away. Have a lovely Monday!