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Level 1

Tracking Sales for Reps in a service business

I am a demolition company with NO sales to track - however - I have two different crews and would like to keep up with jobs based on the crew that performs the service.  I just assumed that using a sales rep would do it - however - I cannot seem to get anything on the reports except for "no sales rep".  Any suggestions?

2 Comments 2
Fiat Lux - ASIA
Level 15

Tracking Sales for Reps in a service business

Are you using QB Desktop Premier edition?

QuickBooks Team

Tracking Sales for Reps in a service business

Nice to have you in the Community space, @Rstrobo.


I’m here to help you and ensure you’ll be able to track your crews performance.


To do so, we'll need to add a Sales Rep column to the template you’re using. That way, it'll show the Rep assigned to that transaction on the report. Let me show you how to do it in your QuickBooks Desktop (QBDT) software:


  1. Go to the Customers menu
  2. Select Customer Center.
  3. From the Customers & Jobs tab, select the appropriate customer.
  4. Under the Transactions tab from your customer profile, locate and select the appropriate invoice or transaction.
  5. Go to the Formation tab, click Customize Data Layout.
  6. In the window that appears, select the Header tab.
  7. Find REP on the list and select the Screen and Print boxes to add it.
  8. Click OK once done. 3.JPG

You can also check this article for more detailed steps: Use and customize form templates.


Once done, you can now run the Sales by Rep Detail report. Ensure to add a Rep column on the report to see each Rep that is assigned to a transaction. 4.JPG You can utilize this article that can guide you on how to add a column to a report: Customize reports in QuickBooks Desktop


It’s also great to save the current settings of the report. This way, you can view the same data anytime without going through the customization process again. To access it, go to the Reports menu and select Memorized Reports.


You’re always welcome to post in the Community whenever you have any other concerns or questions about generating reports in QBDT. I’ll be around ready to help you. Have a wonderful day ahead.

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