When I go to Intuit Account and Payment History I get a blank screen even though bank statement reflects payments made to Intuit for QBO subscription?
I appreciate you for performing the steps provided by my peer above, @PDMT.
To help determine why the payment is not reflecting on your QuickBooks Online account, I recommend contacting our Customer Care Team. They have the tools to pull up your account and do further investigation about this issue since clearing the cache doesn't make a difference.
Here's how you can reach them:
Click on Help at the top menu bar.
Hit on the Contact Us button.
Enter a brief description of the issue in the What can we help you with? box.
Press on Let's talk.
Select on Geta callback.
Key in your contact details, then tap on Confirm my call.
You may also scan through the links attached to learn more about changing and viewing the details of your QBO subscription: