Where is the "mark as paid" option in expenses? it is not in action.

Hi there, @alleybaxter1979.

The Mark as paid option is located under the Schedule payment drop-down arrow in line with a Bill transaction in the Expenses menu. You can also see this option beside Schedule online payment when you open a Bill transaction (see screenshots for reference).

If you still can't see the option, let's perform some browser troubleshooting steps to fix your issue. Please refer to the steps below:

First, access your QuickBooks Online account in a private window. This allows the program to run without storing cache or cookies that might cause some problems when running Intuit sites. 

To generate a private window, please follow the keyboard shortcuts below:

• Google Chrome: press Ctrl + Shift + N  
• Mozilla Firefox: press Ctrl + Shift + P
• Microsoft Edge: press Ctrl + Shift + P
• Safari: press Command + Shift + N

Once you're signed in, go to the Expenses menu and click the Schedule payment drop-down.

If this works, go back to the regular browser and  clear the cache. This will refresh the background process of your browser settings. But, if the same thing happens, use another supported browser. 

For more details, please visit this link: Online Bill Pay. 

You might also want to read this article to guide you in managing your bills: Pay bills in Online Bill Pay. This page provides you steps on how to remove payments, pay bills with Online bill pay, manage unpaid bills, etc. 

Keep me posted if you have any other QuickBooks concerns. I'll be here to help. Have a great day ahead.

It's not there for us either. I see it on the main Vendor page but if you click it it puts every single bill in the payment. We only want to select it on one bill. In the Expense view we have when going to a specific vendor Actions now only say View/Edit or Delete nothing else. Not sure why this changed.

Hello there, @Cmckay!

There are times when the browser is loaded with regularly visited pages, which causes the system to behave strangely. Let's speed up your browser's background process and isolate the error by carrying out certain troubleshooting procedures. 

Begin by accessing your QuickBooks Online (QBO) account through a private browser (incognito). Here's how it's done:
 

• Press Ctrl + Shift + N (Google Chrome)
• Ctrl + Shift + P (Firefox)
• Control + Option + P (Safari)
  
  

Also, let's clear your browser's cache to start with a clean slate so it can function properly. If not, use one of the other supported web engines to get most secure QBO experience.

Once everything's good, let me assist you in locating the "mark as paid" option in expenses. Please follow the steps below:
 

1. Go to the Expenses tab, then select the bill to be paid.
   
   
    
2. Next to the Schedule online payment, click the Mark as paid button.
3. Click Save and Close.
   
   

Additionally, paying bills manually in QuickBooks Online is quick and simple. We can also mark them as paid in the Pay bills section. Here's how:
 

1. Click + New, then select Pay bills.
   
   
2. Choose the bill you want to pay.
3. Hit Save and close.
   
   
    

I suggest getting in touch with our QuickBooks Online Live Support Team if the issue still persists. They can then establish a case to monitor the issue or perform a screen-sharing session: QuickBooks Online Support.
 

You can use this article as a reference to manage your expenses and other supplier-related tasks: Expenses and vendors.

Please feel free to get in touch with the Community if you have any other inquiries about your expenses. Have a great day!