Thank you for your continued engagement in the Community forum, flytint. I'll give you some details about the inability to utilize the swipe card option for payment processing in QuickBooks Online.
We've received reports of similar cases where the swipe feature was missing when processing payments for closed invoices. The investigation on this matter is already closed and resolved in status. Since you're still experiencing the issue despite our previous resolutions, I suggest contacting our Live Support Team to reopen the investigation. Our software engineers are committed to resolving this promptly.
To contact them:
- On your QuickBooks Online, click on Help (?).
- Click either tab to get started: Assistant or Talk to human.
- Search Contact Us, then Start a chat with a support expert.
Moreover, below are additional resources for handling payments conveniently:
I appreciate your continued patience while we're working on a permanent solution to fix this issue. Please know I'm only a post away if you have other payment-related questions. Have a good one.
