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amy106
Level 1

Why is there such a slowdown/delay for inputting budget info?

What causes Quickbooks Online version to be slow to respond?
2 Comments 2
ReymondO
Moderator

Why is there such a slowdown/delay for inputting budget info?

Sometimes local internet cache files stored in the system can cause unexpected behavior in the product, @amy106.

 

This can be the reason why you're experiencing lagging issues when entering your budget info. However, there are some basic troubleshooting steps you can use that can easily fix the issue.

 

Here are the steps: 

 

First, access your account in a private window. This is a special mode that doesn't track your browsing activity on your local device. Here's how:

 

  • Press Ctrl + Shift + N (Google Chrome).
  • Ctrl + Shift + P (Firefox).
  • Control + Option + P (Safari).

 

If the program goes back to the normal speed, you can go back to your regular browser and clear its cache. You can also use another supported browser to access your account and enter your budget details again in the system. This might be a temporary issue with QuickBooks and the current browser that you're using.

 

In addition, there are special budget reports you can use to track your budget goals. You can check them out in this article: Different budget reports you can run in QuickBooks Online

 

Also, our articles might have something that can help you with your other QuickBooks concerns, too. Just click this link and make sure that the topic is set as "QuickBooks Online."

 

If there's anything else that I can help you with, please let me know in the comment section down below. I'll get back to you as soon as I can. Keep safe.

churchcreekpres
Level 1

Why is there such a slowdown/delay for inputting budget info?

I see this too, along with bizarre floating lines, inability to enter data, and eventually it freezes not only the browser but the whole computer. I have had some luck with a different browser, but it too also gets to the totally frozen point. I really don't want to go back to doing my budget reports manually in excel, but it is rapidly getting to that point.
Other than this, I have some gripes about small things in QBO, but generally it has been a great service and works well. (Just throwing some kind words in there.)

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