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bratner-arrowhea
Level 1

Why is vendor address incorrect when entering bills in a batch transaction?

 
1 Comment 1
Giovann_G
Moderator

Why is vendor address incorrect when entering bills in a batch transaction?

Hello there, bratner-arrowhea.

 

Thanks for checking out the Community. I'm here to help you sort this out.

 

The batch transactions help you create different bills or expenses at the same time. Using the said feature doesn't change the details of your vendor. Please ensure that all the information and details are correct. If yes, let's run some troubleshooting steps to fix it.

 

Here's how:

 

1. Sign in to your QuickBooks account through a private/incognito window.

  • Press Ctrl + Shift + P for Firefox and Microsoft Edge
  • Press Ctrl + Shift + N for Chrome
  • Press Command + Shift + N for Safari

2. Clear cache and cookies.

3. Use a different browser.

 

Also, you can contact our support team if the issue still persists. They can check the account in a secure session.

 

I'll include this article in case you want to run a report with vendor totals.

 

Reply to this post if you have further questions about your account. I'm always here to help you. Stay safe!

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