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November 12, 2019
Question

Why no email confirmation to Vendors when paying them with direct deposit? I get the QB confirmation but the vendor does not get his confirmation.

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6 replies

katherinejoyceO
Level 9
November 13, 2019

Great day and welcome to the Community, @clay7. 

 

One of the reasons why your vendors don't receive an email confirming the direct deposit payment could be the Send confirmation direct deposits to isn't selected in the Vendor Center.

 

Let's make sure to select it. Here's how:

 

  1. Open the Vendor Center in the Vendors menu. 
  2. Choose a vendor, then click the Additional Info tab and select the Direct Deposit button.
  3. Select the Send confirmation direct deposits to the email address entered in QuickBooks.
  4. You can also add or update the email address by selecting the Address Info tab if it's blank or if it's incorrect. 

 

Once done,  the system will automatically send an email to the email address on file two days before payment will arrive in the vendor's bank account.

 

For more information, you can check out this help article: Manage direct deposit for independent contractors in QuickBooks Desktop Payroll. It also helps you learn how to edit vendor's direct deposit information if you need to in the future. 

 

Feel free to visit us again if you have follow-up questions. We're always here to attend your needs. Have a nice day ahead. 


 

clay7Author
November 13, 2019

Thank you but I think I have all of that done right.  Does it look right?