I would have felt the same way if I had gone through the same issue @Su15. I understand the importance of having the correct pay and due period in your quarterly 941.
Before anything else, let's check if the filing frequency is set to quarterly.
Here's how:
- Hover to the Gear icon, then Payroll Settings.
- Select the Edit icon next to the federal tax
- See the How often do you pay your taxes?
- Verify if the Form 941 is set to Quarterly.
I recommend contacting our payroll support once you verify that the filing frequency is set to quarterly. I know you've already reached out, but your concern requires the assistance of our designated team.
Here's how to reach our payroll support:
- In your QuickBooks Online account, go to the Help menu.
- Hover to the Search tab, then click Contact Us.
- Type in a short description of your issue and concern in the box provided.
- Click Continue.
- Select the Chat or Callback option.
You can contact us from Mondays to Fridays, 6 AM to 6 PM PT.
It's also advisable to contact the IRS regarding this matter if you need more help about your deposit schedule.
On the other hand, if you want to look closely at your business's finances, you can run a payroll report. It will provide a detailed summary of your company's payroll expenses, including employee salaries, bonuses, taxes, and other related costs.
You can return to me again if you need further clarification concerning quarterly federal forms. Kindly tap the reply button to enter your response. I'll always be here to assist you.
