W2 Forms on QB Desktop

CMC1915 · ‎January 15, 2025

While preparing W2s and after reviewing all the information and printing copies for employees, I received a brief message about "W2's are sent" but I don't know what that actually means. I had not started the e-file process, just the printing forms process. I have checked the e-filings status and it does not show up as being submitted. I have also not received any confirmation emails like I did last year. I have searched to see what may have happened but cannot find any screen shot of this type of message. I want to make sure I'm not in danger of submitting them twice.

GianSeth_A · ‎January 15, 2025

The message "W-2s are sent" indicates that the W-2 forms have been transmitted to the relevant parties, such as employees or the IRS. However, this does not necessarily mean the e-filing process has been initiated. I'll be providing details below, CMC.

Since you haven't initiated the e-filing process and haven't received any confirmation emails, it is evident that the forms were not submitted twice. Once the forms are sent, it would be helpful for the employee to access and verify their receipt through QuickBooks Workforce. If you haven't invited them yet, check out this article for guidelines: Invite your employees to QuickBooks Workforce to see pay stubs and W-2s if you use QBDT Payroll.

Moreover, you can explore this article to learn how to check the status of the payroll tax forms and payments you sent electronically through QuickBooks: Check the status of your payroll tax payments or filings sent through QuickBooks Payroll.

Furthermore, if you need to obtain a copy of your W-2s in QuickBooks, refer to the section on printing W-2 forms in the QBDT section of this article for comprehensive details: Print W-2 and W-3 forms.

If you have other questions or concerns about payroll and forms, you can make yourself comfortable by reaching out. I'm here to assist you and ensure everything proceeds smoothly. Have a great day!

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FishingForAnswers · ‎January 15, 2025

@CMC1915 It was probably QuickBooks' message about making the W-2s available for employees to access on whatever QuickBooks' little side hustle is. I can't recall the name, but it's mentioned somewhere in the window when you open the W-2 payroll form.

It has nothing to do with sending W2s to either the state or federal government.

View solution in original post

GianSeth_A · ‎January 15, 2025

The message "W-2s are sent" indicates that the W-2 forms have been transmitted to the relevant parties, such as employees or the IRS. However, this does not necessarily mean the e-filing process has been initiated. I'll be providing details below, CMC.

Since you haven't initiated the e-filing process and haven't received any confirmation emails, it is evident that the forms were not submitted twice. Once the forms are sent, it would be helpful for the employee to access and verify their receipt through QuickBooks Workforce. If you haven't invited them yet, check out this article for guidelines: Invite your employees to QuickBooks Workforce to see pay stubs and W-2s if you use QBDT Payroll.

Moreover, you can explore this article to learn how to check the status of the payroll tax forms and payments you sent electronically through QuickBooks: Check the status of your payroll tax payments or filings sent through QuickBooks Payroll.

Furthermore, if you need to obtain a copy of your W-2s in QuickBooks, refer to the section on printing W-2 forms in the QBDT section of this article for comprehensive details: Print W-2 and W-3 forms.

If you have other questions or concerns about payroll and forms, you can make yourself comfortable by reaching out. I'm here to assist you and ensure everything proceeds smoothly. Have a great day!

FishingForAnswers · ‎January 15, 2025

@CMC1915 It was probably QuickBooks' message about making the W-2s available for employees to access on whatever QuickBooks' little side hustle is. I can't recall the name, but it's mentioned somewhere in the window when you open the W-2 payroll form.

It has nothing to do with sending W2s to either the state or federal government.

Numbers are not my love language

I was ready and QuickBooks did send my W-2s and W-3. The notice said I would receive an email within 48 hours that includes the status of this e-filing. I have not received the email, I checked the status in the Payroll Center and also checked SSA to see if they received it and nothing as of yet.

The e-file was on Friday 1/9 9:39 am and today is Wednesday, 1/13.... any info, thoughts or ideas on next steps?

Tori B

Thanks for following along with the thread and sharing your concerns, @Numbers are not my love language.

Since you have already e-filed and haven't received any notifications, I recommend reaching out to our Customer Care Team. This way, one of our agents can review your account in a secure environment and investigate this matter further. You can use the link below to connect with our team directly.

QuickBooks Support

Please don't hesitate to let me know if you have any other questions or concerns. Have a good one!

Numbers are not my love language

I waited 5 business days to make sure that it was not just processing lag. I just spoke with someone in Customer Service who basically just told me the same thing that I found on my QB e-filing Audit Trail....it was sent, it was received by Intuit and SSA for processing.... it is just taking time. I made reference to the fact that I log in to SSA and they do not show it received either. Apparently that doesn't matter....and neither does the fact that I have not yet received a confirmation email. I feel like I was just patted on the head and told to go away like a little child.

Last year I received the confirmation email and verification from SSA within an hour...I could also see that SSA received it, and then when they processed it. I do not feel comfortable with this lack of verification.

Candice14

Hey there, @Numbers are not my love language.

It’s understandable that you’re concerned about the status of your e-filed forms, especially when the timeline doesn't match your experience from last year. It’s important that you feel confident your filings are being processed correctly and in a timely manner.

I’m sharing your concerns with our Next Level Help team so they can take a closer look at what’s happening. Our experts will review your Community posts and previous support history to get the full picture of the situation. You’ll hear from a member of that team within 1-2 business days to discuss the next steps and ensure this is resolved.

Feel free to come back and let us know how that interaction goes. We want to ensure that you get the answers you need as soon as possible. Have a great day!

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W2 Forms on QB Desktop