I can share with you some steps on how to isolate and fix this issue, cmkemp.
We can perform some troubleshooting steps to fix this. There are times when the browser is full of frequently accessed page resources, which causes some errors or unusual responses.
Let's start accessing your account using a different or private browser. You can use either of these shortcut keys:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
If it works, I suggest deleting your regular browser's cache. Using other supported browsers can also help isolate the issue.
Once done, we can clear the filter and sort the date header again. You can follow the steps provided by my colleague Jovychris_A above on how to sort it from your bank register.
I've added this article to learn more about how to remove columns on your bank register as well as on what other transactions you can quickly add:
I'll be here whenever you need more help with your bank register. Just add them in your reply and I'll take care of them for you. Wishing you and your business continued success!
