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I'm dedicated to helping you overcome this connectivity problem and ensure your bank reconnects smoothly with QuickBooks Online (QBO), Maui.
To begin, could you please let me know the specific error message you encountered? This information will allow me to provide a tailored solution and quickly resolve the issue.
In the meantime, log in to the Bank of Hawaii's (BOH) website and check for any announcements about system maintenance alerts or service disruptions. If everything is fine, we can manually update your bank connection in QBO. Here's how:
- Sign in to your QBO account.
- Go to Transactions and select Bank Transactions.
- Click the bank account tile and hit the Update button.
Moreover, as a workaround, you can manually upload your bank transactions to QBO to continue your tasks.
Finally, I've added a helpful resource to guide you in organizing your transactions and making the bank reconciliation process more manageable: Categorize online bank transactions in QuickBooks Online.
If you have other questions about bank connectivity concerns in QBO, please don't hesitate to click the Reply button below. The Community team is readily available to provide assistance.