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Replying to:
Rejeil_O
QuickBooks Team

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Thanks for getting back here in the thread @ABC1236.

 

The best way to locate the discrepancy of $60 on your QuickBooks Desktop account is to contact our QuickBooks Support. Also, please provide them your bank statement. In that way, they can compare the transaction that is entered on your QuickBooks and your financial institution statement.

 

Please follow these steps on how to contact our QuickBooks Support:

 

  1. Go to the Help menu.
  2. Choose the QuickBooks Desktop Help tab.
  3. Enter your concern.
  4. Click the Contact Us button.
  5. Select Continue.
  6. Choose either Start messaging or Get a callback.
  7. Fill up all the information needed.
  8. Click Submit or Confirm my call.

 

I'd also recommend visiting this article to make sure we address your inquiry on time: Support hours and types.

 

You might want to use the Previous Reconciliation report so you can review your past reconciliation, you can refer this link for more information: Get reports for previous reconciliations in QuickBooks Desktop.

 

If you have additional questions, please don't hesitate to leave a message in the comment section. I'm always around here in the Community to help. Take care, and have a good day.

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